Dr. Rubina Gaikwad

Principal Consultant in Operations,

KYRA Healthcare Consulting Pvt. Ltd.

البلد: الهند
التعليم: ماجستير, MBA (Hospital Administration
الخبرة: 20 years, 10 أشهر

الخبرة العملية

مجموع سنوات الخبرة :20 years, 10 أشهر

Principal Consultant in Operations, في KYRA Healthcare Consulting Pvt. Ltd.

الهند
أشغل هذه الوظيفة منذ أكتوبر 2009

 Providing operational performance improvement.
 Implementation of strategies and tools for operational improvements thus improving the quality of service levels in workflow by standard operating procedures.
 Facilitating the development of action plans and implementation schedules for performance improvement initiatives and recommendations.
 Building skills, capabilities and confidence of the client team to ensure sustainability of the improvements by orientation programs.
 Establishing the focus systems, structures and monitors to enable performance improvement and competency.
 Creating the need / urgency to drive change and improvement.
 Establishing trust based client - relationships with front line staff, physicians and senior executives.
 Building credibility by delivering high quality results on time.
 Proactively identifying client needs and assist in developing solutions thus resolving project issues.

Consultant (Operations) في Narmada Health Group, Bhopal

الهند - بوبال
أشغل هذه الوظيفة منذ أبريل 2013

Revenue Growth Cost Reduction
Policy Designing Administrative skills
Problem Solving Teamwork skills
Operations management Project Management

Administrator في Shubham Group of Hospitals

الهند - فاراناسي
سبتمبر 2008 إلى أكتوبر 2009

 Developed HR & Operations :- HR Policy, Recruitments, Protocols, Training, Implemented employee’s benefit policies, Managed HR according to legal aspects, built skills and capabilities in employees, monitored and improved Day to Day work process (Operations) & entire Administration.
 Developed & Planned new projects:-
• Cardiac Center
• NICU (Level 4)
• IVF & 200 beds treasury Hospital
• Joint replacement

Achievements -
• Designed and developed HR Policy.
• Delivered High Quality Operational Results
• Improved Operational Programmes.
• Launched an Executive Health Check Programme successfully.
• Organized an unbeaten event planning in Women’s Day.
• Successfully Planned and Inducted Cathlab.
• Proactively Developed and Planned new Projects.

Administrator في Bhandari Hospital and Research Centre (BHRC)

الهند - اندور
فبراير 2008 إلى سبتمبر 2008

 Improved the morale, performance and retention by developing proper managerial and administrative functions.
 Developed a designed and long lasting ideal HR hierarchy.
 Designed and Implemented progressive forward thinking HR strategies.
 Planned and administered recruitment and training policies.
 Contributed to writing job descriptions, placing advertisements, screening candidates.
 Organized assessment tests for Performance Appraisal.
 Reduced the employee turnover rate by promotions and salary up gradation as per efficiency and hierarchical demands.
 Administered policies for the proper payroll management and monitored attendance.
 Implemented protocols to manage finely the housekeeping division hygienically.
 Defined, proposed and gained Board acceptance to new Bonus scheme.
 Scheduling duty rosters for employees.
 Implemented communication strategy to improve employee understanding of Pension provision.
 Resolved long overdue issues and avoided derailment by successfully reframing the view of leadership role, restructuring teams, building self-esteem, confidential meetings.
 Convinced the Board for issuing the Benefits to the employees.

Achievements -
• Launched an Executive Health Check Programme successfully.
• Organized Camp for the Expecting and Lactating Mothers, an unbeaten event planning in Women’s Day.
• Well Built the Team- Manager relationship.
• Well Organized Operation Management

Administrator في Dolphin Hospital & Research Foundation (DHRF)

الهند - اندور
يونيو 2007 إلى يناير 2008

 Designed and improved the PICU and Gynae ward.
 Designed the interiors of deluxe rooms as per hospital necessities.
 Premeditated manpower requirement, planned and administered recruitment assessment centers.
 Designed job profiles and job specification as per demands.
 Convinced the Board of the benefits and then implemented the Hospital charges according to categories.
 Designed smooth and fast operations for different departments and divisions.
 Considered protocols for different work divisions.
 Implemented administrative policies.
 Encouraged a culture of continuous improvement, growth, hygiene, behavioral and organizational change as part of strategy.
 Contributed in Logo designing and theme designing.
 Designed Brochure of the hospital.
 Designed the welfare policies for employees such as Provident funds etc.
 Scheduled duty rosters for employees.

Achievements -
• Successful accomplishment to promote a healthcare organization and Specialty Centre in an established way.
• Assortment of well appreciated, eye catching logo with striking theme.
• Recruitment of Competent Staffing.
• Commendable administrative hold.

Coordinator في CHL Apollo Hospital, Indore

الهند - اندور
يناير 2005 إلى مايو 2007

 Implemented protocols and policies for operation management.
 Administered Bed booking, transfer in and out, discharges.
 Channelized the process for summary typing.
 Looked after Medico legal issues.
 Took feedback of Patient satisfaction.
 Designed protocols for Housekeeping management.
 Developed new and managed existing policies.
 Supported HR team with the full range of HR process and practices.
 Solved Conflict between employees.
 Well-built Team- Manager Relationship.
 Supervised employees and machines.
Achievement -
• Accomplished Employee and Patient satisfaction.