Chief Operations Officer
Nana Medical Company - Lumint
Total des années d'expérience :28 years, 8 Mois
Chief Operations Officer, Nana Medical Co., Al Ahsa - Oct. 1st 2020 up to now
• Planning of the new facility:
o Provide consultative services to the healthcare projects investors/ owners with expertise, insight, advice and comprehensive solutions for the Start-up of the new ambulatory service project in terms of planning, contracting, material resources, compliance to laws and regulations, cost analysis, building renovation, commissioning, planning of medical services, equipment acquisition, monitoring progress to stay on schedule and on budget, operation management, recruitment and staff planning.
• Operations Management:
o Provide strategic, professional and managerial leadership to ensure the healthcare facility is delivering efficient services that satisfy patient needs.
o Drive the organization by implementing its tactical plans and oversees its healthcare operations.
o Contribute to strategic direction as well as creating a vision for success, providing leadership and ensuring internal governance, planning, policies and systems to enhance organization capability and capacity.
o Create standardized protocols to prioritize performance management, set the right financial parameters to maximize budget resources, and maintain regular contacts with physicians and monitor their performance for safety.
o Overseeing hospital daily operations through standard operations prospects:
Leadership and strategy
Strategic Planning
Tactical Planning
Management & Finance
Quality Management
Relationship Management
• Lead strategic planning and decision-making in line with the Group’s vision.
• Provide support to analyse the feasibility and desirability of potential health system initiatives and provide management support in the planning.
• Identify & Evaluate investment opportunities & expansions of operations in line with company objectives.
• Create financial models, ROI analysis, and prepare recommendation reports.
• Develop business cases for potential opportunities and evaluates their acceptance from financial & Strategic perspective.
• Lead situation analysis, market competitive analysis to identify new patient segments.
• Gauge the performance of physicians to reduce medical errors, insurance rejections and under-use / over-use of patients’ services to enhance revenue cycle.
• Lead and provide consultancy on different quality & accreditation programs, compliance to laws & regulations, KPI’s and Risk Management program.
Key achievements:
Principal contributor to CBAHI, SCFHS & Aramco accreditation, CPR & simulation centre, JCI finalist.
Complete study for 6 new projects with a high value including IVF and Cath. lab.
Complete review of packages, insurance contracts and physicians’ performance, resulting in huge savings, and improvement of income and dilution of accumulated loses.
• Lead strategic planning studies, implementation and follow-up.
• Develop and maintain project specifications, including business requirements, functional and operating specifications.
• Perform Gap -Analysis, Risk Analysis, process re-designs, and operational reorganization efforts.
• Establish systematic procedures for evaluating performance of different initiatives against expected costs and benefits using efficiency tools like Balanced Scorecards.
• Prepare annual operating budgets by developing, analyzing and presenting data, reports and information.
• Plan and execute accredited Educational and Training events, acquire & communicate with speakers, trainers, universities and target attendants.
• Working to deliver a skilled and engaged workforce promoting employee learning and growth to achieve the requirements of organization's vision.
• Create a comprehensive plan of improvement and development for every employee to ensure sufficient strength in the organization for succession in Key Roles.
• Conducts Orientations and ‘walk-around for new entrants to the business ensuring a positive learning experience.
• Lead analytical and technical assistance activities designed to support the development and strengthening of education programs.
• Carry out independent policy-relevant` research, translate theory into practice, and adapt professional knowledge and technical skills to analyze, diagnose and propose solutions to education policy issues and challenges.
• Ensures adequate coaching opportunities are provided for all employees.
• Correction of gaps in the billing and coding system by enforcing training and compliance to eliminate delays, denials and rejections of patient's Health Insurance claims.
Director of International Cooperation programs (Ministry of Health, PSCCH) - 4/ 2014 to August 2016
• Planning and Initiating contacts and proposals with Local & International Institutions, hospital and Association to establish strategic partnering and cooperation in the field of medical research, exchange of physicians, introduction of innovative medical procedures and technology, training of physicians and organization of events and conferences.
• Drafting of agreements and Memorandum of Understanding with foreign Institutions.
• Search and liaise with national and International organizations, institutes and research centres to foster scientific cooperation.
• Production of conferences; facilitate site visits and group visits from foreign delegates with logistics and visa assistance.
• Provide consultancy to executive management on performance improvement, strategy, structure, management and operations of the organization, initiating new projects, services and facilities.
Quality & Patient Safety Manager (Ministry of Health, PSCCH) - 1/ 2009 to 4/ 2014
• Lead quality Initiatives to obtain CBAHI, JCI and Academic SCFHS Accreditations.
• Implementation and monitoring of policies, KPI’s, Clinical Guidelines, organizing training programs & developing educational materials.
• Involved in the preparation of bids and acquisition contracts
• Preparing Management reports and statistics for assessing departments’ performance.
• Assist senior management in reviewing past year activities and budget spending’s and take corrective actions as necessary.
• Support new Projects/Business Development, capital requirements, operating and maintenance expenses, risks, and other aspects related to new medical projects.
Key achievements:
Co-lead CBAHI, JCI, SCFHS and CPR centre accreditation
Successfully managed cooperation deals with Institute of HeartMath, CA-USA, Institute of Stress, USA and with Halberg Chronobiology Centre, University of Minnesota, US, Cooperation program with the French Ministry of Health thru the Medical Attaché in the French Embassy.
Credited for running a Series of International conferences on Advanced Cardiac Sciences, Multiple local events and Cardiology Club and Cardio-Expert meetings since 2008.
Financial Systems Accountant KFMMC Dhahran, Ministry of Defence, Saudi Arabia - Jun 1997 - Sep 2007
Other Appointments: Budget Planning & Control Officer (Ministry of Defence KFMMC)
• Development of studies for new projects & services including project feasibility, risk estimation, budgeting and cost control.
• Payroll and benefits accounting.
• Contracts drafting and management for Purchasing and Materials Management, procurement, RFP’s, technical specifications and project sheets.
• Maintaining project deliverables: project charter, project status, timeline, communications plan, budgets and schedules.
• Communicate with department Heads and Hospital Executive Committee concerning Budget performance, correction plans and control issues.
• Supported the computerized accounting system and planning internal controls, privileges and staff training, and preparing financial data to support decision making.
• Review financial documentation for completeness and conformity to cost criteria; analyzing financial data for the development of new services and facilities.
Key achievements:
Participated in the development of numerous projects like the Cardiac Centre, Nursing School, The Private Business Centre and a variety of financial studies & proposals presented to the Ministry of Defence, Medical Affairs which contributed to the Amortization of accumulated losses of SR 375M in 3 years
+ Management of Documentation and Information
+ Marketing research, planning and monitoring of competitors and customers.
+ Determination of potential customers.
+ Public relations and events management.
+ Preparation of paper-works for conferences and participation in the organization of
International Conferences on banking, Insurance and stock market on a monthly basis.
+ Design and development of brochures, samplings and preparation of statistics for conferences
and exhibitions, prepare and select logos and graphics for each event.
+ Order printouts and advertising in newspapers.
+ Proofread abstracts, arrange trips for International speakers and make necessary booking for
tickets, hotel, conference rooms and meals.
+ Introduce speakers and prepare necessary jargon for conference interpreters.
+ Information collection, analysis and dissemination.
+ Exploitation of Information resources for strategic decisions (newspapers, Internet, organizations
and competitors) .
+ prepare necessary display plans, materials and slide shows on Power point for exhibitions.
+ coordinate with the exhibition organizing company on selecting our location, lighting and
banners.
+ Translation & Interpretation as needed.
Management On the job training Underwriting Officer
Served as Internship Officer in the following departments : marketing, car insurance, claims, Multi-risk
contracts, Archives & IMS and Liaison with the Federation of Insurance Companies.
+ Propose adapted solutions to customers, negotiating terms and tariffs and promote ongoing dialogue
with clients .
+ Data collection and analysis of claims, fire losses, accidents, park auto aging and applicable tariffs.
+ Coordinate with the Federation of Insurance companies regarding the common system feeding
and the sorting of national data on car accidents.
+ Management of user archive inquiries ( direct, by phone or through Network).
+ Electronic archives operations: selecting, data processing, referencing, and preserving manuscripts.
+ Customer support regarding renewals, claims on process and policy content.
Massachusetts Institute of Technology (MIT)_ USA / Healthcare finance course Number1542 In this course, we're to explore the many ways that the tools of financial engineering can be applied to the life sciences with the ultimate goal of accelerating biomedical innovation and getting new and better therapies to patients faster, cheaper, and with less risk. The course is divided into two parts. The first part is focused on modern financial analysis applied to a number of biomedical contexts, such as drug and device development, biotech venture capital, and estimating the cost of capital in the biopharma industry. For those of you who have already taken an Introductory Finance course, this part will probably be familiar to you and more of a review, but you might still find the applications in biomedical examples new and interesting. The second half of the course is entirely focused on biomedical applications with an emphasis on new business models and funding structures. We're going to hear from a number of distinguished guest speakers from the biopharma community who will share their perspectives on the biggest challenges and opportunities facing the industry. The concepts and technique covered in this course are meant not only for business school students invested in health care, but also for students and professional in the life sciences, bioengineering and medicine, who are interested in commercializing their science. This course also provides patient advocates, investors, portfolio managers, and policymakers an opportunity to learn how new business and funding structures can help drive biomedical innovation. Great wealth can be created in this industry, but much more importantly, many millions of patients are being helped by the amazing therapies that have been developed just over the last few years. Contents Unit 0: Introduction to Healthcare Finance Unit 1: Present Value Unit 2: Capital Budgeting Unit 3: Stocks and Bonds Unit 4: The CAPM & Diversification Unit 5: Options Unit 6: Clinical Trials Unit 7: Venture Capital & New Business Models Unit 8: Securitization Unit 9: Healthcare Analytics Unit 10: Pricing, Value, and Ethics Unit 11: Course Conclusion Final Exam Acknowledgments Exit Survey
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specialized in Money Markets
US Accredited MBA