Support unit associate
MarkaVIP
مجموع سنوات الخبرة :13 years, 4 أشهر
-Answer phones and respond to customer requests.
-Provide customers with product and service information.
-Transfer customer calls to appropriate staff.
-Identify, research, and resolve customer issues using the computer system.
-Follow-up on customer inquires that were not immediately resolved.
-Complete call logs and reports.
-Check billing issues.