Founder & Principal Management Consultant
Enterprise Refinery
Total des années d'expérience :47 years, 11 Mois
Providing Digital Transformation and Management Consulting to Commercial, DOD, and Public Sector clients
• Building organizational excellence with Organizational Development; Product, Project, Program & Portfolio Management; Implementation; Integration; Business Transformation; Business Development; Executive Communication; Strategy Formulation & Execution; Cloud; Content Services; Workflow; Intelligent Automation; Big Data; Machine Learning and AI
• Program & Project Management while providing expertise in proposal responses and contracts
• Aligning IT practices with business, implementing strategies, and overhauling IT policies and procedures
• Assess client requirements, make recommendations and implement IT solutions to clients in support of business operations
Advisory Client Engagement: CREDITS.COM BLOCKCHAIN & SMART CONTRACTS November 2018 - Present
Representing and evangelizing the Credits FinTech Platform to the North American audience. Providing sales, consulting, management and public relations expertise to the Credits Management Team to showcase their Distributed Ledger Technology.
Client Engagement: USMC C4 (Command, Control, Communications, and Computers) HQ January 2017 - June 2018
Originally tasked with advising USMC C4 CIO in Process Technology Tools, Collaboration, and providing Independent Validation & Verification to eliminate waste in decrease spend. After completing the prior task, I was transitioned to managing a struggling systems development project focused on Unit and Personnel Performance, Training, Schedule, Cost & Approvals by advising on functionality, costs, benefits, and requirements including project management, process, UX, UI, and business intelligence.
• Champion of Digital Reengineering: Orchestrated transformative strategies across enterprise operations, meticulously mapping and scrutinizing entire lifecycle processes to forge the most eficient and future-ready operational blueprints.
• Innovator in Intelligence: Leveraged a sophisticated mix of predictive analytics, machine learning, and RPA, infusing AIs transformative power into core business operations, sharply honing the data-to decision pipeline for peak strategic eficacy.
• Architect of Eficiency: Implemented cutting-edge generative AI and document cognition systems, radically enhancing workflow intelligence and eficiency. Led the introduction of advanced analytics platforms, achieving optimal data leverage and accessibility, thus magnifying operational productivity across diverse sectors such as Retail, Manufacturing, Finance, Insurance, Human Capital, Healthcare, and Pharmaceuticals.
Ecommerce Site Owner/Operator April 2020 -
Present
• Growth Architect: Catalyzed robust market share growth in the highly competitive online retail arena, employing strategic initiatives that resonated with evolving market demands.
• Trafic and Revenue Accelerator: Amplified site trafic and profits threefold within a mere four months, harnessing targeted SEO, ingenious backlink strategies, and generative AI for unparalleled product optimization.
• Digital Marketing Maverick: Executed sophisticated SEO and digital marketing campaigns that
significantly boosted online visibility and user engagement, carving out a distinctive niche in the digital landscape.
• AI-Driven Product Specialist: Utilized generative AI to meticulously refine product listings, enhancing user experience and conversion rates, thereby setting a new benchmark for e-commerce excellence.
• Customer Experience Visionary: Crafted and instituted a customer-first ethos, ensuring an
impeccable shopping experience that forged a solid brand reputation and fostered lasting customer loyalty.
Client Engagement: USMC C4 (Command, Control, Communications, and Computers) January 2017 - June 2018
• Strategic Counselor: Advised the USMC C4 CIO, steering a course toward optimized process technologies and methodologies, significantly uplifting cost-effectiveness and operational agility.
• Project Turnaround Specialist: Led the turnaround and delivery of a pivotal systems development and people process initiative for Officer Promotions, meticulously managing performance metrics, financials, and stakeholder approvals.
• Technological Insight Provider: Rendered expert consultancy on system functionality, UX (user interface), collaboration, document management, and business intelligence assuring projects met and exceeded strategic objectives.
• HR Transformation Leader: Steered the complete digital transformation of HR processes, embedding data analytics and AI at the core to redefine system eficiency. This strategic overhaul encompassed a sophisticated reengineering of the Workday system, elevating recruitment by sharpening candidate evaluations and fueling HR operational eficiencies.
• Data Optimization Strategist: Assumed a central role in major data optimization initiatives, guaranteeing precise data capture, analysis, and application. This critical work markedly enhanced strategic decision-making and propelled HR productivity.
• Strategic HR Visionary: Directed key HR strategic movements, including a comprehensive digital transformation to uplift Global HR Recruiting and Development practices, aligned with the vision of the Chief People Oficer and Head of DEI.
• Custodian of Employee Experience: Led the transformation of the Employee Value Proposition, meticulously aligning it with the evolving global workforce expectations, and establishing a resonant, contemporary employer brand.
• Returnship Program Architect: Revamped the North American Returnship program, achieving a stellar 91% graduation rate and an impressive 85% retention, through a robust technology training framework that empowered career re-entrants.
• HR Modernization Catalyst: Played a key role in HR Modernization, driving the Workday system implementation, and refining the recruitment process, thereby strengthening candidate assessment and selection procedures.
• Process Analysis Expert: Conducted incisive process analyses to pinpoint and deploy tailored automation solutions, adeptly satisfying client objectives and setting a benchmark for eficiency.
• Digital Transformation Maestro: Fueled digital metamorphosis across a multitude of sectors— Finance, HR, Logistics, and Supply Chain. Implemented re-engineering strategies, fusing analytical precision with RPA and AI uplifting performance.
• Data & Analytics Advocate: Championed the strategic utilization of data and analytics, critically advancing the transformation journey. Optimized data architecture and analytics practices to
significantly elevate workflow eficiency and fortify decision-making frameworks.
• Strategic Sales Architect: Crafted dynamic sales strategies that fostered robust relationships with vendors and internal stakeholders. Steered the integration of cutting-edge AI and ML technologies and
orchestrated complex workflows utilizing platforms such as Power Automate, WorkFusion, Automation
Anywhere, UiPath, and Power BI.
Ensured our Intelligent Automation COE functioned successfully with the state’s largest bottling company. Served as consultant and advisor to Executives within the organization and internal Business Process Outsourcing personnel in Finance & Accounting, Human Resources, Supply Chain, and Logistics Management. Analyzed processes and recommend workflow enhancements and process automation to decrease cycle time and allow personnel to perform more value-added tasks with IPA, ML, and AI with WorkFusion.
• Digital Transformation and Automation Authority: Spearheaded a Center of Excellence, commanding the digital transformation crusade for Floridas premier bottling firm. Directed sweeping changes across finance, HR, and supply chain spheres, adeptly implementing RPA and AI with WorkFusion and SAP to revamp core processes like P2P, O2C, R2R, dispute resolutions, talent
acquisition, payroll, M&A Analysis and Post Merger Integration.
• Eficiency Architect: Engineered strategic process upgrades that culminated in a dramatic 50% decrease in stafing needs for crucial financial operations. This pivotal improvement provided the firm with the agility to embark on an ambitious path of mergers and acquisitions, whose analysis and
integration was supported robust data analysis and insights from the IPA COE.
• Agile Transformation Leader: Mentored client teams in Agile methodologies, fostering a culture of continuous improvement. Orchestrated IPA development and scrum sessions that significantly strengthened IT governance, fortified information security, and elevated risk management protocols.
November 2018 - July 2019
• Business Growth Strategist: Elevated the Credits Fintech Platforms presence in North America, driving executive-level engagement through incisive sales and strategic advisory.
• Partnership Innovator: Sculpted a robust network within the partnership ecosystem, linking consultancies and developers, and showcasing the transformative potential of Distributed Ledger Technology.
Contributed to Blue Prism’s best-ever quarter and year at 210% of Goal while serving as Senior Solutions Engineer presenting Intelligent Automation and Robotic Process Solutions including Machine Learning, AI, and Cloud capabilities.
• Supported partners and introduced prospects to the leading enterprise robotic process automation solution. Defined intelligent automation solutions meeting the business and technical requirements of Blue Prism’s customers via demos and POTs/POCs.
• Responded to customer inquiries concerning system software and applications, provides software development and consultation to prospective customers, partners, and large systems implementation and consulting shops working in the Department of Defense, Federal Government, Civilian Agencies, and State, Local, Education Markets.
• Wrote and edited corporate marketing materials, response templates, and whitepapers
• Sales Catalyst and RPA Evangelist: Catapulted Blue Prism to an unprecedented quarter, achieving a staggering 210% of sales targets by deftly showcasing the synergistic power of RPA, machine
learning, AI, and cloud solutions using Salesforce
• Enterprise Automation Strategist: Customized and delivered high-potential RPA solutions to
enterprise-level partners and clients, leading persuasive demos and proof-of-concept initiatives that perfectly resonated with and exceeded customer goals.
• ROI and Eficiency Optimizer: Scrutinized and selected high-impact automation scenarios, intricately dissecting existing systems and processes to drive maximum return on investment and surge operational eficiency.
• Intelligent Automation Pioneer: Charted the course for RPA and intelligent automation adoption among clients, advocating for the creation of Centers of Excellence and seamless integration of advanced automation across varied business landscapes.
• Closed largest ever contract with the US Navy/USMC’s DoN TRACKER Tasking, Content and Records Management Program with a ceiling of $45M, to consolidate 21 different Task Management and Records Management applications into one easy to manage, low cost, secure web-based solution encompassing 325, 000 users over five years; making Club in my first year and qualifying in my second
• Developed Alfresco’s Platform Strategy to sell advanced integrated workflow, content, and information governance solutions with a vastly increased time to market to DOD customers, elements of which formed the basis of the corporate Platform as a Service (PaaS), Service Oriented Architecture (SOA), and Software as a Service (SaaS) strategic offerings
• Contributed to the growth of the Partner network from a handful of small vendors to over a dozen medium and large Integrators like BAH, GDIT, LMCO, ARMA, HPE, and IBM
• Successfully transitioned accounts from the Core based price model to the Per User pricing while upgrading Open Source Community accounts to Enterprise Alfresco accounts and added Activiti BPMN Software to Alfresco One ECM accounts
• Successfully repositioned Alfresco ECM to a Unified Application Development Platform that containing ECM, BPM and RM
• Successfully supported the sales cycle including RFP/RFI support, extensive discovery/customer interviews, highly effective customized demonstrations and presentations showcasing solutions, Proof of Concepts, and providing post-sales support
• Responded to customer inquiries concerning system software and applications, provides software development and consultation to prospective customers, partners, and large systems implementation and consulting shops working in the Department of Defense, Federal Government, Civilian Agencies, State, Local and Education Markets
• ECM Sales Maestro: Championed on-premises, cloud, and hybrid sales for Enterprise Content
Management (ECM), Records Management (RM), and Business Process Management (BPM) solutions, orchestrating impactful demonstrations, technical narratives, and proof-of-concept presentations.
• Strategic Contract Architect: Secured a landmark $45M contract with the US Navy/USMC, amalgamating 21 systems into a cohesive content management ecosystem, serving 325, 000 users—a
five-year project that set new standards for eficiency and security.
• Platform Strategy Innovator: Crafted and championed Alfrescos Platform Strategy, significantly fortifying the Department of Defenses (DoD) market foothold and tailoring corporate Platform as a Service (PaaS), Service-Oriented Architecture (SOA), and Software as a Service (SaaS) oferings.
• Network Growth Engineer: Broadened the partner network extensively, onboarding pivotal integrators and revamping pricing frameworks to drive heightened enterprise engagement and
adoption rates.
• ECM Solution Evangelist: Skillfully repositioned Alfresco ECM as an all-encompassing development platform, facilitating end-to-end sales cycles and delivering expert consultancy for a pioneering DoD AWS and Azure-based records management system rollout.
• PMO Architect: Founded a Project Management Center of Excellence for the US Treasury and IRS, spearheading the integration of CA Clarity PPM to revolutionize portfolio management and elevate financial reporting paradigms.
• Infrastructure Optimization Lead: Streamlined the Infrastructure Operations portfolio, honing project execution, synchronizing interdependencies, and optimizing budget and resource allocation for
heightened eficiency.
• Risk Management Champion: Enhanced project oversight with CA Clarity PPM, bolstering risk
mitigation strategies and ensuring CPIC compliance, thereby fortifying the integrity and reliability of project management processes.
• Operational Strategist: Devised and implemented robust operational frameworks and standardized processes, significantly enhancing organizational communication with a strategic focus on automated
reporting systems.
• Clarity PPM Pioneer: Led the acquisition and agile deployment of CA Clarity PPM, delivering expert installation and ongoing support, and establishing a benchmark for project management excellence.
• Mobile Device Management Authority: Served as the subject matter expert in Mobile Device
Management and IT service management, actively driving vendor relations and contributing to strategic business development eforts.
Client Engagement: United States Agency for International Development (USAID) / MITRE
• IT Governance Reinventor: Transformed USAIDs IT review and approval processes, catalyzing a twelvefold surge in technology project assessments and solidifying the CIOs authority over IT investments.
• Aid Program Portfolio Director: Oversaw a vast $400 Million technology aid program portfolio, intricately enhancing the assessment of risk, schedule adherence, and compliance across 120+ critical initiatives.
• IV&V Eficiency Expert: Boosted global project validation eficiency by an astounding 75%, streamlining information collection, review, and reporting mechanisms. Client Engagement: US-VISIT, DEPARTMENT OF HOMELAND SECURITY (DHS) / MITRE
• Transformation Strategist: Initiated a comprehensive business transformation for US-VISIT, propelling the agency toward CMMI Level 3 accreditation through the implementation of
pioneering systems and applications.
• Analytical Problem-Solver: Executed a thorough Gap and Alternatives Analysis, forging a
pragmatic roadmap to significantly refine internal business processes.
• Business Intelligence Architect: Crafted and deployed strategic business intelligence solutions, enabling informed, data-driven decision-making at the senior management level.
• Strategic IT Advisory & Implementation: Delivered comprehensive management and advisory services to the US Maritime Administration, US Department of Transportation (DOT), enhancing IT
strategy, software implementation, and infrastructure. Specialized in digital transformation initiatives
involving business processes, knowledge management, and e-learning.
• Project Leadership in Systems Development: Spearheaded large-scale development projects aimed at improving information dissemination and stakeholder collaboration. Employed Agile methodologies to ensure timely delivery and stakeholder satisfaction.
• Shared Services Architect: Established and directed a Shared Services Organization, optimizing service management via platforms such as BMC Remedy and Microsoft SharePoint, and streamlined IT
support processes.
• Digital Content Management Expert: Managed expansive digital forms libraries utilizing Adobe Acrobat, Microsoft InfoPath, and iText Servers, ensuring eficient, secure, and compliant document handling.
• Collaboration Technology Advisor: Provided strategic consultations to key federal entities including the US DOT, Federal Railways Administration, and the US Patent & Trademark Ofice on leveraging collaborative technologies, ECM platforms, and advanced search solutions in partnership with industry leaders like Google, EMC, Documentum, and Alfresco.
• Software Architecture & UX Design: Innovatively architected and designed user interfaces for a federal procurement portal, integrating advanced SEO, collaborative tools, and social media to enhance data accessibility and market visibility.
• Led application and email infrastructure projects, establishing SOPs for Lotus Notes/Domino administration and management.
• Enhanced a Correspondence Tracking System, reducing response times and improving communication with key stakeholders.
• Streamlined the Business Change Integration workflow for improved internal reporting and compliance with OFHEO oversight.
• Served as a crucial liaison between business units and IT departments, aligning processes with oficial policy and operational risk guidelines.
• Led systems development projects that re-engineered critical business applications prior to and
following the acquisition by Capgemini.
• Instrumental in enhancing user interfaces and streamlining processes across various platforms, significantly improving operational workflows and decision-making tools for employee and account management systems.
• The drastic process eficiencies implemented played a crucial role in the successful transition to PeopleSoft during Capgeminis integration of Ernst & Youngs consulting operations.
• Delivered comprehensive Lotus Notes/Domino and Windows NT support to over 1200 users, optimizing system functionality and user experience.
• Facilitated a major technology transition, upgrading systems and providing tailored support for the roll out and conversion process.
• Developed and supported a range of Lotus Notes databases for an international telecommunications project, overseeing the full lifecycle of database management.
• Ensured high-quality documentation and maintenance for complex, multi-site database applications, enhancing transaction processing capabilities.