Receptionist
Doctor Rachida Sabrane Clinic
Total des années d'expérience :3 years, 5 Mois
• Answer telephone, screen and direct calls; take and relay messages
• Provide information to callers; deal with queries from the public and customers
• Greet persons entering organization
• General administrative and clerical support
• Prepare letters and documents
• Receive and sort mail and deliveries
• Schedule and confirm patients’ appointments
• Receive payment by cash, credit cards, and vouchers.
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
• Issue receipts, refunds, credits, or change due to clients.
• Coordinating between insurance companies regarding eligibility, payments, approvals, reconciliation and other requirements
• Prepares and process insurance claims
• Entertains patients’ queries regarding their eligibility and entitlements
• Maintains strict confidentiality related to medical records and other data
• Receive payment by cash, credit cards, and vouchers.
• Calculate total payments received during a time period, and reconcile this with total sales.
• Accept reservations or requests.
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
• Issue receipts, refunds, credits, or change due to clients.