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Durghame AlHadaddin, sait engener

Durghame AlHadaddin

sait engener·Offtec company

Jordan

Bachelor's degree, Management Information System

Work experience

Total years of experience: 9 years, 2 months

sait engener

January 2019 - July 2021

Offtec company

Amman, Jordan

January 2019 - July 2021

TEC support

Company industry:
IT Services
Job role:
Support Services

Sales Representative

February 2017 - February 2019

duty ‎free ‎amman ‎qaia

Amman, Jordan

February 2017 - February 2019

Company industry:
Supermarket
Job role:
Marketing and PR

shop assistant

February 2014 - December 2017

Orange telecom Co

Amman, Jordan

February 2014 - December 2017

اداره السوق ومساعده العملاء على ايجاد جميع متطلباتهم .
تنظيم السوق .عمل جرد وعرض البضاعه ،وترويج لبعض المنتجات
فيworld
Duty free queen Alia international airport jordan

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Sales

Sales and Shops Assistant airport.

February 2014 - December 2017

Duty Free Shop

Amman, Jordan

February 2014 - December 2017

Company industry:
Retail & Wholesale

Call Center Advisor/Technical

June 2009 - September 2010

Orange telecom Co.

Amman, Jordan Remote

June 2009 - September 2010

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Coustomer Relationship Managment

February 2009 - May 2009

Reference company.2009.

Amman, Jordan

February 2009 - May 2009

Company industry:
Telecommunications

Education

Al-Zaytoonah Privet University

October 2008

October 2008

Bachelor's degree, Management Information System

Jordan

GPA (percentage): 62.1%

GPA (percentage): 62.1%

تحليل البيانات (Data\ Analytics): القدرة على فحص كميات ضخمة من البيانات واستخراج الأنماط والاتجاهات منها لدعم اتخاذ القرار. ​إدارة قواعد البيانات (Database\ Management): فهم كيفية تصميم، وتشغيل، واستعلام قواعد البيانات باستخدام لغات مثل SQL، وضمان تنظيم البيانات وسهولة الوصول إليها مهارات التواصل الفعال (Bridge\ Communication): القدرة على ترجمة المصطلحات التقنية المعقدة إلى لغة عمل بسيطة يفهمها المدراء والعملاء، والعكس صحيح. ​العمل بروح الفريق (Collaboration): القدرة على العمل العابر للأقسام (مثل التنسيق بين المالية، المبيعات، والدعم الفني) لكسر الصوامع المعرفية وتوحيد الرؤية. ​إدارة المشاريع (Project\ Management): الإلمام بأساسيات إدارة المشاريع التقنية (مثل منهجيات Agile أو Scrum) لضمان تسليم الأنظمة والترقيات في وقتها المحدد وضمن الميزانية.

Skills

Showroom Supervisor

Expert

Teller

Expert

Sales

Expert

Management

Expert

Customer Service

Expert

Microsoft Office

Intermediate

Retail

Intermediate

Sales

Expert

Administration

Intermediate

Banking

Beginner

Management

Expert

order

Intermediate

sales representatives

Expert

sellers agent

Beginner

customer service

Expert

team management

Intermediate

operation

Intermediate

operators

Intermediate

Customer relationship and management unger CRM

Expert

office management \secretarial secretary

Expert

office administration

Intermediate

teamwork

Expert

marketing

Intermediate

accounting

Beginner

translation

Intermediate

office work

Expert

merchandising

Expert

purchasing

Intermediate

marketing support

Intermediate

Problem Solving

Expert

Microsoft PowerPoint

Intermediate

Visual Merchandising

Intermediate

Secretarial

Expert

Employee Relations

Expert

Training

Expert

Human Resources

Intermediate

HR Management

Intermediate

Recruitment

Intermediate

Microsoft Excel

Intermediate

supervising

Expert

FIX

Expert

Assessment

Expert

ADSL

Expert

Technical Assistance

Expert

CUSTOMER RELATIONSHIP MANAGEMENT

Intermediate

EMPLOYEE ENGAGEMENT

Intermediate

INTERPERSONAL COMMUNICATIONS

Intermediate

MANAGEMENT INFORMATION SYSTEMS

Intermediate

Languages

English

Expert

Arabic

Native Speaker

Training and Certifications

Certifications
sait engineer
Nov 2020
CRM
Oct 2009 - Jun 2019

Recommendations

احمدفايز قماز

Oct 2011

Oct 2011

عاطل عن العملColleague

ضرغام شاب طموح متفائل يحب العمل الجماعي له القدرة على التواصل مع الاخرين ودخوله الي قلوب الاشخاص الاخرين مرح فعال يحب العمل باخلاص والعمل تحت الضغط يحب اكتساب معلومات جديدة يرجع الي المسؤل الاعلى لاستفسار عن شيئ ما ......... اتمنى من الله عوز وجل ان يوفقه ويرزقة على قدر نيته احمد فايز قماز

Hobbies and interests

تصوير فوتغرافي ،وفيديو
self development
المشي

المشي كل يوم لايقل عن ساعه