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Duri Rifai, Sales Account Manager

Duri Rifai

Sales Account Manager·ABB Inc.,

United Arab Emirates

Bachelor's degree, Mechanical Engineering

Work experience

Total years of experience: 7 years, 9 months

Sales Account Manager

July 2022 - July 2025

ABB Inc.,

East Los Angeles, United States

July 2022 - July 2025

-Account Growth & Market Expansion:
Successfully grew assigned accounts from $3.5M to $8.2M over3 years (134% growth), demonstrating exceptional account development capabilities in energy and infrastructure sectors
-Strategic Partnership Development:
Developed and executed comprehensive sales strategies targeting key distributors, OEMs, and end-users in renewable energy, data centers, and industrial automation markets
-Customer Solutions & Digital Innovation:
Led digital transformation initiatives resulting in 30%improvement in client energy efficiency and 25% reduction in unplanned downtime through advanced energy management systems
-Market Intelligence & Planning:
Achieved consistent sales plan performance through comprehensive market analysis, customer needs assessment, and competitive positioning in LV/MV electrification solutions
-Relationship Management:
Established extensive customer networks across renewable energy, power generation, and industrial sectors, successfully securing new customers through Strategic Pricing Agreements annually
-Contract Excellence:
Negotiated complex multi-million-dollar contracts with optimal commercial, financial, and legal terms while maintaining company profitability and customer satisfaction

Company industry:
General Engineering Consultancy
Job role:
Sales

Sales Support Engineer

July 2018 - January 2022

ABB Inc.,

South Houston, United States

July 2018 - January 2022

-Large-Scale Project Leadership:
Managed customer needs analysis and solution design for $4.6M+projects, delivering cost-efficient services and ensuring exceptional customer experience throughout sales cycles
-Process Optimization & Efficiency:
Streamlined sales processes and costing models, achieving 25%improvement in proposal efficiency and receiving senior management recognition for innovative process improvements
-Cross-Functional Collaboration:
Worked with engineering, sales, and service teams to deliver optimal solutions for chemical processing, oil & gas, and industrial applications
-Market Development:
Expanded service portfolio visibility through strategic trade show participationand client relationship development, boosting brand presence in target markets
-Proposal Management:
Developed complex proposals for process instrumentation and measurement solutions involving budgets exceeding $20M

Company industry:
General Engineering Consultancy
Job role:
Sales

Sales Support Engineer

February 2017 - February 2018

Siemens Energy Inc.,

Florida, United States

February 2017 - February 2018

-Strategic Bid Management:
Supported power plant service projects with budgets up to $500M, contributing to $122M project success through comprehensive risk assessment and mitigation strategies
-Competitive Analysis:
Delivered high-quality proposals under tight deadlines in competitive powergeneration markets, ensuring technical compliance and customer alignment
-Service Solutions Development:
Collaborated with engineering teams to customize power plant service solutions, enhancing proposal success rates and building long-term customer relationships

Company industry:
Electric Power Production & Transmission
Job role:
Sales

Education

University of Central Florida

December 2016

December 2016

Bachelor's degree, Mechanical Engineering

United States

Skills

Technical Sales
Expert
Technical Sales
Expert
Business Development
Expert
Business Development
Expert
Account Management
Expert
Account Management
Expert
Sales
Expert
Sales
Expert
LEADERSHIP
Expert
LEADERSHIP
Expert
ACCOUNT MANAGEMENT
Expert
ACCOUNT MANAGEMENT
Expert
ELECTRICITY
Intermediate
ELECTRICITY
Intermediate
DIGITAL TRANSFORMATION
Expert
DIGITAL TRANSFORMATION
Expert
OIL AND GAS
Expert
OIL AND GAS
Expert
ELECTRICITY GENERATION
Expert
ELECTRICITY GENERATION
Expert
ANALYTICS
Expert
ANALYTICS
Expert
COST ACCOUNTING
Intermediate
COST ACCOUNTING
Intermediate
Sales
Expert
Sales
Expert
COMPUTER LITERACY
Expert
COMPUTER LITERACY
Expert
NEGOTIATION
Expert
NEGOTIATION
Expert
TECHNICAL SALES
Expert
TECHNICAL SALES
Expert
COMPUTER HARDWARE
Intermediate
COMPUTER HARDWARE
Intermediate
ENERGY TRANSFORMATION
Expert
ENERGY TRANSFORMATION
Expert
STRATEGIC PARTNERSHIP
Expert
STRATEGIC PARTNERSHIP
Expert
RENEWABLE ENERGY SYSTEMS
Expert
RENEWABLE ENERGY SYSTEMS
Expert
DATA CENTERS
Expert
DATA CENTERS
Expert
CORPORATE STRATEGY
Intermediate
CORPORATE STRATEGY
Intermediate
INTERCULTURAL COMMUNICATION
Intermediate
INTERCULTURAL COMMUNICATION
Intermediate

Social profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

Arabic
Native Speaker
English
Expert
Spanish
Intermediate
Portuguese
Intermediate

Hobbies

  • Energy Transition and E-Mobility