Durid Shehada

• Led department operations achieving sales and service KPIs.• Monitored sales performance, analyzed KPIs, and implemented corrective action plans.• Coached and trained staff, improving team productivity and customer engagement.• Ensured accurate inventory levels and optimized stock replenishment

• Directed visual merchandising operations across multiple brands ensuring brand alignment.• Led visual strategies for Decathlon Avenues Kuwait (2021) and Decathlon Jordan (2023).• Delivered training on VM standards, seasonal campaigns, and customer journey design

• Ensured daily operational checks were completed, maintaining compliance with company standards, health, andsafety procedures.• Received shipments, verified accuracy, and communicated with suppliers regarding damaged or missing items.• Organized stockrooms efficiently to guarantee smooth and timely daily replenishment.• Managed and scheduled a team of 7 stockroom staff, ensuring balanced workload distribution and operationalefficiency.

• Executed global VM standards.