Current Position - Assistant Manager Transactional Banking
Nations Trust Bank PLC
مجموع سنوات الخبرة :17 years, 11 أشهر
Current Position - Assistant Manager Transactional Banking (Feb 2011 to Present)
Key business areas / Job role
• Functioning as the single point of contact between top tier SME clients and the bank
• Tailor-making benefits packages to attract business clients.
• Responsible for the growth of department’s low cost fund base.
• Understanding the diverse needs of different industries, trends and life cycles of businesses and tweaking the bank’s products and services within bank parameters to best serve clients whilst maximizing profitability.
• Identifying, recommending, handling and recovery of credit facilities in the forms of overdrafts, import finance & working capital.
• Meeting targets in terms of deposits, fees and commissions, trade income, FX profits and interest income.
• Recognizing the market developments and being innovative in product offering.
• Increasing share of wallets of clients and improving profitability & productivity of the department
I have managed with zero client complains and achieved targets consecutively and been awarded "consistently above the budgets" grading in this job role for the final appraisal.
• Responsible for the growth of SME fund base of the branch with key focus on low cost funds.
• Managing tailor-made product offerings to SME clients and varying the features where necessary.
• Meeting targets in terms of profitability, fees and commission and number of relationships.
• Being the single point of contact for SME clients.
• Handling transactional excesses and temporary overdrafts.
• Handling the relationships of top end individual clients of the branch.
• Increasing share of wallets and minimizing customer attrition
• Customer acquisition and cross selling and up selling banks products.
• Professional Diploma in Marketing (The Chartered Institute of Marketing UK)
Professional Post Graduate Diploma in Marketing. Two subjects to be completed in October 2013
Professional Certificate in Marketing
Studied up to GCE Advanced Level at D S Senanayake College Colombo 07