Dweep Dhar

Proudly leading the Operations of a Michelin Guide 2025-listed (Opening Of the Year)Japanese Fun Fine Dining restaurant Ronin at FIVE LUXE Hotel, JBR, Dubai —
Delivering world-class service, culinary excellence, and an unforgettable guest experience.

• Managing all front-of-house and back-of-house operations, ensuring each detail aligns with Michelin and Forbes service standards.

• Mentoring and inspiring a multicultural team to uphold precision, elegance, and hospitality excellence reflective of authentic Japanese cuisine.

• Collaborating with Culinary team and corporate leadership to maintain consistency, innovation, and brand reputation in a highly competitive luxury market.

• Overseeing VIP experiences, exclusive events, and high-profile clientele service — ensuring discretion, luxury, and elevated ambiance at all times.

• Spearheading guest satisfaction strategies, staff development programs, and operational excellence to uphold and exceed brand standards.

• Monitoring financial performance, controlling costs, and driving revenue through upselling strategies, guest loyalty, and targeted promotions.

• Implementing quality assurance procedures and maintaining compliance with health, safety, and hygiene regulations.

Worked as a F&B Team Leader in 1 Michelin Star Fine Dining Restaurant Ossiano Helmed By Gregoire Berger at Atlantis The Palm.

Responsibilities:-

To promote and ensure guest satisfaction, achieved through my ability to develop and maintain a strong team environment, placing emphasis on colleague satisfaction and delivery of prompt, courteous service.

Prompt and courteous delivery of all orders, maintaining a positive image through all each guest contact and through cleanliness of guest areas.

Assure total guest satisfaction in the service of food and beverage through the supervision of prompt and courteous delivery of all Restaurants orders.

During shift, ensure that guests are satisfied by assisting with serving, seating, communication with kitchen, and by striving to speak to all guests.

Open and close shift in accordance with Manager’s Checklist.

Train, maintain and enforce Forbes Service Standards, Michelin Standards.

Maintain a safe and sanitary work environment for all colleagues and guests.

Gather and implement all proper tools for running shifts (i.e. schedules, floor plans, reservations, checks)

Ensure that only a quality product is being served.
Maintain proper colleague’s grooming standards.

Exercise station rotation to ensure stations are distributed fairly. Handle daily colleague relations (i.e. scheduling, time adjustments, etc.)

Encourage problem solving by colleagues through proper training and empowerment, to ensure guest satisfaction.

Training and Developing Team Members.

• Conduct effective shift briefings ensuring all staffs are aware of VIPs, Special Occasions, Daily Specials, Allergies And Daily News.

• Delivering a positive and timely response to the guests enquiries.

• Ensuring that company Standard Operating Procedures, LQA, LQE and other company policies are being followed and consistently implemented.

• Delivering Amazing Guest Service and overall customer satisfaction.

• Communicate & Delegate tasks to the team.

• Cashiering.

• Responsible for maintaining the stock in Food Store and General Store by making daily requisition.

• Ensuring all Team members are impeccably presented and adhere to the correct grooming standards.

• Assist other departments wherever necessary and maintain good working relationships.

Served as Acting Captain / Senior Server / Senior Bartender in-
Eauzone - Modern Asian Fine Dining Restaurant.
Celebrities by Mauro Colagreco - French Fine Dining.
Drift Beach Dubai-An award winning Beach Front Destination.

• Held multiple roles, demonstrating versatility and leadership in high-end hospitality environments.

• Acted as Captain, overseeing daily floor operations, managing service staff, and ensuring exceptional guest experiences.

• Delivered personalized service as Senior Server, maintaining fine dining standards and enhancing guest satisfaction.

• Operated as Senior Bartender, crafting bespoke cocktails and managing bar operations with efficiency and creativity.

• Worked in prestigious venues known for luxury, culinary excellence, and high-profile clientele.

Main Responsibilities-

• To maintain an effective restaurant and bar service with an emphasis on high quality and efficient service.

• Setting up the restaurant and the bar according to the Pre-determined standards of Operation.

• Section Holding.

• Cashiering.

• Beverage Inventory.

• Linen Inventory.

• Responsible for exceeding the guests expectations with a smooth and top notch service.

• Ensure all the Company Policies along with LQA Standards and LQE are maintained properly at all the times.

• Responsible for maintaining the stock in Food Store and General Store by making daily requisition.

• Working towards achieving the Sales Budget by upselling and suggestive selling.

• Representing the needs of the Team.

Selected as a core member of the pre-opening team at J.W. Marriott Hotel Kolkata, contributing to the successful launch of the property.

• Allocated to Vintage Asia, the hotel’s Asian specialty restaurant, where I served both as a server and bartender.

• Played an instrumental role in positioning Vintage Asia as the top-rated Asian specialty restaurant in Kolkata on Zomato and TripAdvisor through exceptional service and guest engagement.

• After a year of consistent performance, I was selected for the Executive Development Programme (EDP) - a prestigious 6-month management training initiative.

The Executive Development Program (EDP) is a foundational initiative designed to prepare high-potential internal talent to become the future leaders of Marriott International.

This program aims to equip EDP graduates with the necessary skills, knowledge, and abilities to transition into Food & Beverage Executive roles within a 6 to 12-month timeframe. Progression is contingent upon individual mobility, performance, and demonstrated leadership potential.

Specialty Restaurant Pre-Opening Project

Pre-
Opening