Receptionist
Alpha Optical
مجموع سنوات الخبرة :2 years, 11 أشهر
• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
• Received orders from Salesman, make invoices, sales return, Performa invoices, assist shipments, enter purchase bill etc
2016
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
with spreadsheets, sales and purchase ledgers and journals.
Calculating and checking to make sure payments, amounts and records are correct.
Managing petty cash transactions.
Controlling credit and chasing debt.