Dyna Fe Sayson

• I played a key role in the opening and successful operation of the company’s first Yoyoso branch.
• Managed overall store operations, ensuring smooth daily activities and compliance with company standards.
• Handled full stock control for all Yoyoso items, including monitoring quantity availability and maintaining
accurate inventory records.
• Checked stock levels regularly and prepared detailed reports on item availability, shortages, and replenishment
requirements.
• Processed all stock transfers (inbound and outbound) accurately in the system.
• Monitored product movement, tracked inventory discrepancies, and ensured proper documentation.
• Supervised, trained, and motivated staff to deliver excellent customer service and efficient operations.
• Assisted in sales operations during peak periods, demonstrating strong multitasking and teamwork skills.
• Prepared daily sales and inventory reports, including items sold, available stock, and out-of-stock products.
• Ensured proper store organization, timely restocking, and visual merchandising in line with Yoyoso brand
standards.
• Coordinated closely with management and suppliers to support replenishment and operational efficiency.
• Maintained accountability for all store inventory and operational processes up to the present.

• Results-driven showroom and sales professional with strong experience in operations management and team
leadership.
• Successfully completed the full pre-opening setup of Liwan Furniture within 10 days as the pioneering team
member.
• Currently manage 10, 000 sq. ft. basement showrooms, ensuring smooth and efficient daily operations.
• Lead and supervise a team of 38 employees, promoting productivity, coordination, and high performance.
I am skilled in inventory control, cash register operations, order processing, and product display management.
• Prepare accurate daily and monthly reports to support performance tracking and decision-making.
• Highly proactive, customer-focused, and committed to driving sales growth and maintaining exceptional
showroom standards.
• Dedicated to fostering a motivated and positive team environment.

Manage and handle all administrative documentation for the General Manager.
• Coordinate and manage the General Manager’s travel arrangements, including flights, accommodation, itineraries,
and schedules.
• Prepare meeting agendas, reports, and all required documentation for meetings.
• Provide comprehensive administrative and operational support to the Purchasing Department.
• Create, process, and track Purchase Orders in coordination with the Purchasing team.
• Prepare, organize, and maintain files for all incoming items and shipments arriving in Kuwait.
• Coordinate with suppliers and internal departments to ensure smooth operations.
• Organize and maintain accurate filing systems for office and company records.
• Monitor office supplies and coordinate purchases as needed.
• Ensure confidentiality and proper handling of sensitive and confidential information.
• Support cross-departmental activities as required to ensure efficient business operations.

• Independently managed daily showroom operations, ensuring high standards of customer service,
presentation, and overall store performance.
• Welcomed customers, assessed their requirements, and guided them in selecting suitable furniture while
maintaining strong product knowledge to support informed decision-making.
• Achieved individual sales targets and contributed to overall showroom profitability.
• Oversaw showroom cleanliness, layout, and visual merchandising to meet company standards.
• Managed inventory by conducting stock checks, reporting out-of-stock or damaged items, and
coordinating with the warehouse for timely replenishment.
• Handled administrative tasks including preparing sales reports, verifying invoices, processing orders,
and ensuring accurate documentation of all transactions.
• Acted as the sole in-charge during operations, resolving issues independently, ensuring smooth
workflow, and upholding company policies and procedures.

Greeted customers, addressed inquiries, and provided excellent customer service to enhance engagement
and support sales.
• Operated the cash register, handled financial transactions, balanced drawers, and worked toward
achieving individual sales targets.
• Increased company sales by identifying customer needs and offering accurate product information and
recommendations.
• Monitored stock levels, assisted with stock counts, and maintained product displays in compliance with
company and legal standards.
• Kept shelving clean and organized, performed alterations, and took precise customer measurements to
ensure proper fit and customization.
• Received customer orders, verified item quantities and sizes, and ensured all work orders were accurate and complete

Inspected, assessed, and evaluated the performance and quality of newly hired crew while supervising both
backline and frontline operations.
• Ensured proper ordering, receiving, storing, and handling of raw products, supplies, utensils, and small wares
according to company standards.
• Performed opening, shift change, and closing duties, including managerial cleaning responsibilities to maintain
operational readiness.
• Handled deliveries, obtained required signatures, and organized consolidation and distribution of stock and non-
stock items to internal departments.
• Conducted audits of shortages and excesses, checked expiry dates, and monitored hot and cold food temperatures
in compliance with food safety standards.
• Maintained preventive maintenance schedules for kitchen tools and equipment and coordinated with maintenance
teams to resolve issues promptly.
• Ensured proper implementation of cash-handling policies and supported a positive work environment through
team morale and engagement programs.
• Performed additional duties as assigned by the restaurant manager to support smooth and efficient operations.