Executive assistant and operations officer
Central Auto Spares
مجموع سنوات الخبرة :5 years, 3 أشهر
1. Ensure management and employees full
understanding of business needs, auditing
compliance, tracking progress towards
goals. and measuring and analytics on P&L
and ROI 2. Assist with development of annual
budget, operational standards and strategic
business goals. 3. Direct advertising,
marketing and sales programs including
economies of scale, allocate resources
across customers and revenues. 4. Ensure all
legal regulatory documents are filed and
monitor compliance with laws and
regulations. 5. Managed and coordinated a
high-profile executive project, resulting in a
10% increase in revenue and a 15%
improvement in customer satisfaction. 7.
Developed and maintained a comprehensive
database of executive contacts, resulting in a
15% increase in successful business
connections.
1. Bank statement & cash book reconciliation. 2. Invoices processing & payment. 3. Processing hospital claims and overlaps. 4. Tracking & retrieving of files 5. Customer care service. 6. Biometric registration. 7. Filling and folio numbering of documents. 8. Updating mpesa transactions.
1. Consistently exceeded sales targets by
20% through effective cold calling, email
campaigns, and social media outreach,
resulting in a 15% increase in revenue for the
company. 2. Providing exceptional customer
service to ensure customer satisfaction and
retention, resulting in a 90% customer
retention rate. 3. Maintains accurate and up-
to-date records of sales activities and
customer interactions in a CRM system,
resulting in a 25% increase in sales
efficiency. 4. Improved general HR database
accuracy and data security by updating
records through an automated system. 5.
Implemented a detailed payroll management
system that secured employee payment
accuracy and confidentialit