E S, Personal Assistant to Systems Division Director

E S

Personal Assistant to Systems Division Director

Multi-National Company in Egypt

Lieu
Egypte - Le Caire
Éducation
Baccalauréat, Bachelor's degree from faculty of commerce part (accounting)
Expérience
15 years, 11 Mois

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Expériences professionnelles

Total des années d'expérience :15 years, 11 Mois

Personal Assistant to Systems Division Director à Multi-National Company in Egypt
  • Egypte - Le Caire
  • Je travaille ici depuis novembre 2009

1- Handle all administration tasks of systems' department.
2- Using a variety of software packages to produce correspondences and documents.
3- Coordinating for hotels booking and presentation for conferences, presentations or traveling for staff.
4- Arranging meetings, taking minutes and keeping notes.
5- Invoicing process for the dedicated projects.
6- Liaising with members of staff in other departments & external contacts.
7- Using shorthand & other facilities to produce letters.
8- Devising & maintaining office sysytems.
9- Organizing & storing paperwork, documents and computer-based information.
10-Writing Reports.
11-Organizing the recruitment of new staff.
12- Responsible of the ID Cards Sales, designs & printing them using the card printer.
13- And a lot of administration & some financial works such as prepare costing sheet for each project.

Head Office, Down Town, Cairo, Egypt. à NSGB Bank
  • Egypte - Le Caire
  • janvier 2008 à avril 2009

1- Received customers & staff calls.
2- Handles hard calls from customers.
3- transfer customers' calling to the requested employee.
4- a arrange for meetings & conference calls.
5- give clarification for the clients who lost their ATM, Visa's & Credit Cards.
6- handling any customers issue the other bank's staff.

Éducation

Baccalauréat, Bachelor's degree from faculty of commerce part (accounting)
  • à Ain Shams University
  • mai 2007

Courses:- 1- (Financial Accounting) in English taken at Ain Shams University. 2- (Accounting of Gas & Oil Accounting) in English at Ain Shams University. 3-ICDL. 4- General English according to the AUC Books. 5- English Conversation. 6- Training course of ID Card Designs using card printer software.

Specialties & Skills

Administration
Microsoft Office
Communications Management
Presentation Building
soft skills
handling customers complains.
self motivated
work under pressure

Langues

Anglais
Expert
Arabe
Expert

Formation et Diplômes

ICDL (Certificat)
Date de la formation:
January 2008
Valide jusqu'à:
April 2008
Certificate from Ain Shams University with an exellent Degree (Certificat)
Date de la formation:
January 2002
Valide jusqu'à:
March 2002
without. (Certificat)
Date de la formation:
August 2007
Valide jusqu'à:
October 2007