General Manager
Post For Systems
Total years of experience :27 years, 6 Months
Achievements:
- Secure Sales Pipeline
- Enhance Sales, Revenue, Collection and overall cashflow
- Manage external auditing
- Set Sales and company objectives
- Performed Organization Restructure
- Established a Quality department
- Expand resource competency
- Establish longterm partnership agreements.
•Performed a complete organization restructuring
*Determined long and short term company strategy
•Established new lines of business
•Expanded existence cross borders to include Yemen and Morocco
•Established solid partnerships
• Contribute with Board of Directors in putting the strategic directions of CSK.
• Plan the development and cascading of the organization’s strategy/mission statement to the sales, customer services and Marketing directors/Managers.
• Planning by prioritizing customers, employees and organizational requirements.
• Put the strategic directions for long and short terms partnerships and alliances.
• Designing the performance measures for the operations, in the form of dashboards for review of high-level key indicators.
• Design and Prepare periodic performance reporting and analytics to board of Directors.
Regional Sales Manager responsible for MEA
• Manage sales team and activities within GBS BAO LoB.
• Set BAO objectives and prepare pipeline for the region.
• Use assets and new products/acquisitions to open new BAO opportunities.
• Manage targets and teams objectives.
Quota Carrier Sales Manager:
• Establish customer base in the banking sector in Egypt.
• Manage all the sales activities in key accounts.
• Establish relationships with banking industry related partners.
• Set the banking accounts objectives and strategies and provide the appropriate account plan.
Quota carrier sales
• Manage Government sector.
• Develop relationships with key positions.
• Manage all sales activities in the account
• Set government accounts objectives and strategies and provide the appropriate account plan.
• Establish Teradata Awareness program
During this position I managed to:
• Win new accounts.
• Revive dormant accounts.
• Achieve my sales quotas since I took this position
• Establish partnership local agreements with related partners.
• Establish Teradata Education program in Universities
Quota carrier sales account manager, looking after government sector
Participated in both Pre-Sale and Post-Sale activities in several projects.
1) National Post Authority Project (Post-Sale Activities),
-Held the National Postal Authority Saving Application leading two part-time based employees.
-Performed parts of database schema redesigning to enhance access performance.
-Dealt with performance problems in both Application and Database.
-Developed Data Mapping utilities to deal with old systems.
-Developed Data Transfer utilities to report to central system.
-Worked through all Implementation challenges including Site Administration, Customer Support, and Training.
-Developed special DLLs with VC++ 5.0 to add more functions above PowerBuilder.
-Worked with PowerBuilder 6.5, Sybase 11.5, and PowerDesigner to deliver the system.
2) Custom Project Post-Sale Activities,
-Held the Customs' technical Project Management.
-Contributed in project implementation plan.
-Faced customer and third-party to prevent and solve any technical or managerial problems.
-Created special Dll to link between PowerBuilder and TOP END as a work around solution to the incompatibility between both tools.
-Dealt with performance problems in both Application and Database.
-Worked with PowerBuilder 6.5, Sybase 11.5 and Visual Basic 5.0.
3) Ministry of Transporation (Pre-Sale Activities),
-Participated in the ministry of youth technical proposal writing.
-Developed the project plan using MS-Project.
-Developed Solution architecture including Functional / Technical Architecture.
-Verified price table against the scope of supply.
4) National Postal Authority Data Warehouse Project(Post-Sale Activity)
-Held the NPO Data warehouse Technical Project Management.
-Developed Project Plan and Coordination of tasks.
-Defined Business needs and project acceptance criteria.
-Customized NCR FS-LDM (Financial Services Logical Data Model) to best represent NPO Business.
-Generated Loading and Mapping scripts from Sybase RDBMS to NCR Teradata.
5) Information and Decision Support Center (the cabinet) (Pre-Sale Activities)
-Held the IDSC Data warehouse Pilot Site Project Management and technical consultation.
-Redesigned their current data model to best represent the business.
-Loaded Data from MS SQL server to NCR Teradata.
-Generated DSS reports to prove concept.
-Wrote final Technical Report.
-Worked with NCR Teradata loading Utilities, MS SQL and NCR Teradata Products.
6) Participated in several proposals writing (Pre-Sale Activities),
As for:
-Ministry of Youth
-Telecom Egypt IVR Proposal.
-Egyptian Arab Land Bank Data warehouse and CRM Proposal
-Postal Authority Automating phase 4 Proposal
-Ministry of Communication Educational Center Proposal
1) Worked in a Hospital Management Information System (HMIS).
2) Analyzed, Designed & Developed the financial module.
3) Gone through Business Analyses, Re-engineering, Database Design and Application Programming.
4) Worked as one of the standardizing team to enhance developing process and to create useful and ease to use standard libraries, my role was to create system DLLs. Using VC++ 5.0
5) Worked with PowerBuilder 6.0, Sybase 11.0 to deliver the system
1) Developed a full inventory control system.
2) Designed & Developed financial reports such as balance sheet, banking loans status, net cash flow and others all to assist decision taking.
3) Worked with MS Visual Basic, Excel and Access.
Master's degree in business administration with a Global Management Major. Subjects were interesting to learn: - Strategic Management - International Marketing - International Finance - Cross Culture - Quantitative Analysis
Microsoft Certified Professional in MS SQL Server 7.0 Administration
NCR Teradata Product certificate.
Obtained a 9-month training on software developing certified by the cabinet. Mastered miscellaneous programming tools pioneering C, C++, VC++ ,PowerBuilder & SQL Server development tools. Participated in “Human Relation and stress Detection” project. In which we applied Image Processing concepts Using Visual C++
completed with Very Good degree