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Ebrahim AlFandi, Technical Support Agent

Ebrahim AlFandi

Technical Support Agent·Viva Bahrain

Bahrain

Diploma, Information Technology

Work experience

Total years of experience: 4 years, 10 months

Technical Support Agent

January 2012 - October 2014

Viva Bahrain

Bahrain

January 2012 - October 2014

• Viva Bahrain (Technical Support Agent) (2012 - Until now)
• Viva Kuwait (Call Centre Agent) (2011)
• TSC in Reef mall (Sales Assignments) (2010)

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

secretary and data-entry

January 2009 - December 2009

Training in Ministry Of Education

January 2009 - December 2009

• Training in Ministry Of Education (secretary and data-entry) (2009)

Company industry:
Primary, Prep, & Secondary School
Job role:
Secretarial

Designer & Staff Management

January 2007 - December 2007

Dar AlWaseela Printing House

January 2007 - December 2007

• Dar AlWaseela Printing House (Designer & Staff Management) (2007)

Job role:
Other

Education

Bahrain International Retail Development Centre

June 2009

June 2009

Diploma, Information Technology

Bahrain

• Investors Professional Consultancy. • Bahrain International Retail Development Centre (BIRD) • Bahrain Training Institute (BTI) • Modern Institute.

Isa Town Secondary School

High school or equivalent

• Isa Town Secondary School (Scientific)

Skills

ADOBE ILLUSTRATOR

Beginner

ADOBE PHOTOSHOP

Beginner

COMPUTER PROGRAMMING

Intermediate

DATA-ENTRY

Intermediate

ILLUSTRATOR

Beginner

MICROSOFT OFFICE

Expert

MS OFFICE

Expert

SALES

Expert

SECRETARY

Intermediate

TECHNICAL SUPPORT

Expert

Languages

Arabic

Expert

English

Intermediate