Executive Manager
Quality Assurance
Total years of experience :17 years, 10 Months
involves leading the two SETA divisions which deal with the users and providers of educational opportunities and interventions. The chambers are the structures which service the levy and non-levy paying companies in the SETA’s sector and thus deal with our stakeholders. The ETQA division deals with training providers and the delivery of learning interventions ensuring the compliance to requirements and conformance to standards to ensure successful learners are certified. The division deals with accreditation, auditing, moderation, development of standards resulting in the registration of qualifications for the sectors for which the SETA has mandate. It focuses on developing the capacity of both private and public training institutions.
Notable Achievements:
•Development of four new qualifications for the Chef, Tourist Guide, Travel Consultant and Sound Technician professions. This included facilitating the stakeholder liaison sessions and ensuring the projects are managed via the assigned staff members to completion.
•Facilitated the awareness campaigns of the SETA on mandatory and discretionary grant processes to stakeholders across SA with the changes in the SETA processes being clearly articulated to attendees. Received regular praise and commendation for the easy to understand presentations conducted.
•Strategic Planning sessions conducted with teams to ensure proper understanding of the SETA strategy and related targets.
•Marketing the SETA processes to stakeholders who were not fully conversant and not participating in the system. SETA mandatory grant payments increased by 10% during the period;
•Served as the ETD and sport subject matter expert on the SA Sport Confederation and Olympic Committee (SASCOC) Coaches Commission;
•Facilitated both the Women in Sport, and Sport and Local government conferences for SASCOC;
•Ensured SETA strategy is developed and further translated to implementable targets and activities for allocation to staff in divisions.
involved managing the SETA’s educational delivery aspects as the learnerships division was the vehicle through which the SETA implemented identified training needs which resulted in full qualifications being attained.
Working together the two units ensured a full service delivery to the client by ensuring we matched the project with the applicable and suitably compliant training provider to ensure successful implementation of the learning intervention.
The main KPIs included:
•Strategic planning: Ensure growth of learnerships in areas of scarce and critical skills
•Marketing and brand development: to champion the role of the learnerships and accredited training to stakeholders thus ensuring sufficient uptake of learnerships on offer but also ensuring the quality of the intervention to ensure completed learners are successful in the job market.
•Collaboration with strategic partners to increase the impact of learnerships and accredited training in the sectors of the SETA. Goal was to ensure employers, government departments, and professional bodies support the SETA and its targets.
•Innovation: Develop and implement different delivery methods which better meet the needs of the stakeholders and the learners.
Notable Achievements:
•Successfully completed learnership projects increased by 25% from previous years in this period;
•Scoped and implemented a rural learnership in the travel sector which had 29 learners from tribal authorities in Vhembe, Dambuza, Manyiseni and Matatiele registered on travel learnerships in Johannesburg. 28 successfully completed and 24 were placed into travel companies on completion. Other 4 found employment closer to home.
•Implemented Professional body registration process with SAQA for three professional bodies where none existed previously - Fitness, tour guiding and Sound Technicians. Also assisted SA Chefs with their registration process. Hosted workshops to ensure stakeholders were familiar with the requirements.
•SAQA listed Cathsseta certification process as best practice after audit conducted.
•Increased training provider numbers to 175 accredited providers during the period. Also ensured we developed accredited providers in the sport coaching arena and for the Northern Cape and Free State.
•Ensured the successful integration of the providers from the previous MAPPSETA when the sector was incorporated into THETA with the formation of CATHSSETA. Implemented specific provider workshops for this sector to ensure understanding of our processes.
•Facilitated a strategic partnership with City and Guilds ensuring Cathsseta and C&G signed a Memorandum of Understanding in respect of qualifications we collaborated on. The first SETA to reach an agreement.
Managed the quality Assurance division of the SETA ensuring the adherence to standards by training providers through accreditation, monitoring and auditing, external moderation, development and registration of standards and qualifications, registration of practitioners and certification of successful learners
Notable Achievements:
•Implemented first THETA awards evening (Ukisisa) honouring providers who had achieved re-accreditation and successfully completed projects with the SETA and other initiatives.
•Successfully completed SAQA audit and listed as top 5 performing ETQA.
•Improved the relationship with training providers who had previously been very critical of the manner they were treated by the department.
•Increased our training provider base from 32 to 104 accredited training providers in the
in the ETQA division and dealt with allocated training providers assisting them by building capacity to assist them to become accredited, adhere to the required standards and development of staff capacity to develop as a training provider. Managed various projects aimed at developing training provider capacity to ensure the SETA was able to deliver on its mandate.
Notable achievements:
•Managed the SETA assessor and Moderator and provider development projects
•Ensured the eradication of the backlog or training provider applications at THETA. On arrival there were in excess of 120 applicants which had not been evaluated and feedback sent to applicants. Spearheaded the team to ensure this was dealt with.
•Assisted the Integrated Nature Conservation Project team as the quality assurance subject matter expert
Over 5000 learners recruited, trained and placed from this project.
•Served as a member of the SETA response team to the TOPQC project report evaluation and response committee
Name of Company: University of the Witwatersrand
courses: Short Courses completed: University of SA Course: Public Entity Financial Management Principles Year: 2007 Institute of People Development:
: Qualification: