Front Desk Receptionist
Petra Palace Hotel
مجموع سنوات الخبرة :9 years, 2 أشهر
Answered multi-line phone system and
transferred callers to appropriate department or
staff member.
Answered multi-line phone system to respond to
inquiries and transfer calls to correct departments
and personnel.
Resolved customer issues quickly and notified
supervisor immediately when problems
escalated.
Confirmed important personal and payment
information for compliance with security and
payment card industry standards.
Collected room deposits, fees, and payments.
Greeted guests at front desk and engaged in
pleasant conversations while managing check-in
process.
Account Monitoring
NGO, Al Mafraq, Jordan
Agency for Technical Cooperation &
Development (, In charge of monitoring and
overseeing the overall dispatch of water in
Za'atari camp districts
Organization of trucks' dispatch as per the
planned schedule and water quantities At
Zaatari camp by: o Determines truck destinations
using WAPP system
O Decides on the trucks' destination as per the
water delivery schedule, any unexpected issues
Zarqa, Jordan
Stack and pile finished goods into its containers
Pack them following a specific set of instructions
Check to ensure containers are damage free
Verify if items pulled out of package are correct
Move completed packages for loading
Prepare goods for ship them to the warehous
Weighed letters and packages and calculated
costs based on classification, weight, and
destination
Assisted with implementing new mailroom systems
and training staff to improve operations
Assisted with implementing new mailroom systems
and training staff to improve operations.
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