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Edcel Ili, Subject Matter Expert

Edcel Ili

Subject Matter Expert·Allianz Synergia Incorporated

Philippines

Bachelor's degree, Information Technology

Work experience

Total years of experience: 4 years, 2 months

Subject Matter Expert

March 2024 - Present

Allianz Synergia Incorporated

Quezon City, Philippines

March 2024 - Present

Providespecialized expertise in a particular domain (e.g., finance, IT, HR, customerservice).
Ensure accuracyand relevance ofinformation used in projects ortraining.
Act asthe go-to person for complexquestions in theirfield.
Training & Mentorship
Develop and delivertraining materialsfor employees.
Mentorteam membersto build competence in thesubject area.
Translate complexconcepts into clear, understandable guidance.
Company industry:
Financial Services

Data Process Associate

April 2022 - May 2024

Accenture - Philippines

Quezon City, Philippines •Remote

April 2022 - May 2024

Perform data entry and research in various systems and tracking tools. Apply knowledge of
process and related systems to assist in identifying, assessing, and resolving issues or
problems.
Company industry:
Business Process Outsourcing (BPO)

Education

BestlinkCollege ofthe Philippines

January 2013

January 2013

Bachelor's degree, Information Technology

Philippines

Skills

ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
BUSINESS PROCESS
Intermediate
BUSINESS PROCESS
Intermediate
COMPUTER SYSTEMS
Intermediate
COMPUTER SYSTEMS
Intermediate
CONFLICT RESOLUTION
Intermediate
CONFLICT RESOLUTION
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DOCUMENT MANAGEMENT
Intermediate
DOCUMENT MANAGEMENT
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
PROFESSIONAL NETWORKING
Intermediate
PROFESSIONAL NETWORKING
Intermediate

Languages

Afrikaans

Intermediate