Adam Zawawi

direct customers relationships
Provide accurate information (e.g. product features, pricing and after-sales services)
Answer customers’ questions about specific products/services
Conduct price and feature comparisons to facilitate purchasing
Cross-sell products
Ensure racks are fully stocked
Manage returns of merchandise
Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
Inform customers about discounts and special offers
Provide customer feedback to the Store Manager
Stay up-to-date with new products/services
Providing overall guidance to newly-recruited Sales Representatives

Greeting customers and offering assistance
Recommending products or merchandise to help customers
Answering questions and addressing concerns
Informing customers about sales, promotions and policies
Demonstrating how products work
Taking payments for purchases and packaging purchases
Stocking merchandise and creating displays
Taking inventory and monitoring sales floor