Asst. Manager - IT Infrastructure
Wehbe Insurance Services LLC
Total years of experience :7 years, 3 Months
• Maintain and support all network hardware and communication links.
• Install new computer systems and peripherals.
• Resolve end user hardware and software problems in a timely and accurate manner.
• Troubleshoot end user and providing necessary training where required.
• Liaison with the current service providers for routine maintenance.
• Establish a very strong relationship with main IT suppliers for pricing and support.
• Protect IT assets (hardware) by maintaining proper records of who has custody of the asset.
• Monitor Internet connection to maintain continuous connectivity and minimize downtime.
• Perform regular backups for all databases, file servers and other important data.
• Document the setup and configuration of the IT connections for the office.
• Working with Regional IT Manager on developing software systems for each department.