Edina Delic

Designed and arranged domestic and international travel itineraries for individuals and small groups. Coordinated
flight bookings, hotel reservations, transportation, and travel insurance
Advised clients on visa requirements, documentation, and travel regulations .Managed inquiries through phone,
emails, ensuring fast and friendly service.
Resolved last-minute changes, cancellations, and special requests efficiently. Maintained accurate records of
bookings, payments, and customer preferences.

Led and organized a team of butlers responsible for front-of-house, readiness and service flow. Oversaw F&B
preparation, table setting, dining room presentation, and meal service setup .
Performed daily inspection of all living and dining areas to ensure everything was clean, stocked, and arranged as
per standard before the family’s movement to the residence.
Coordinated with housekeeping, kitchen, maintenance, technical and laundry departments regarding any issues
or updated.
No direct interaction with the principal, as they had a private personal staff so communication is manly with
private team focused on operational coordination, team supervision, and maintaining service consistency.
Reports everything to Manager .
Discretion, protocol, and privacy were at all times inside the residence.

Provided formal service to family and guests, including meal setup and beverage service.
Created menus and coordinated with kitchen staff for daily requirements.
Reported family preferences and household issues to the Manager discreetly.
Delivered daily service routines including tea/coffee service, meal setup, and maintaining a calm,
respectful presence in private spaces.
Performed discreet housekeeping duties limited to the Principal’s rooms, focusing on order, textiles,
wardrobe handling, and room general cleaning.
Coordinated with laundry, housekeeping and kitchen teams to ensure timing, cleanliness, and service
flow matched the Principal’s preferences.

Provided high-end service to private members, VIP guests, and Royal visitors. Performed à la carte and silver
service.
Coordinated service sequence smoothly with kitchen and bar teams to ensure timely and precise delivery
Maintained refined table setup, polished presentation standards, and attentive guest care
Built rapport with members by remembering personal preferences and dining habits