Contact Center Executive
ARAMEX EMIRATES LLC
Total years of experience :7 years, 3 Months
• Assist Customers according to their problems.
• Follow-up calls for payments to customers.
• Update customers’ statement and contact list.
• Send Emails and Telephonic Conversations with the domestic
customers.
• Assist Sinusitis Patients Internationally according to their problems.
• Give Consultation Advise to the patients for Treatment of Sinus
Wars.
• Sending information for Sinus Wars on different stages to all
International Customers.
• Follow-up calls for payments to customers.
• Update customers’ statement and contact list.
• Send Emails and Telephonic Conversations with the International
Customers.
• Responsible to make appointments with Customers in United States.
• Outbound Project for the customers who were covered under Medicare
Insurance.
• Responsible to make appointments with Customers in United States.
• Worked as a HR Co-ordinator. (Screening Interviews and recruitment
etc).
• Responsible to make outbound calls to Canada to make customers
interested in switching their long distance carrier with Convergia.
Certificate in Leadership Training from Haggai Institute, Maui Hawaii, USA.
