Cashier
Chillers Restaurant
Total years of experience :3 years, 8 Months
Deal with cash and credit transactions.
Issue receipts, refunds, credits or change.
Prepare daily cash reports and credit cards
Disburse cash and draft vouchers
Assisting customers
Explain product features and warranty agreements
Reserve products for online orders
Manage product return and exchange
Ensure all products are well merchandised
Respond to customers requests and concerns
Provide daily deals and promotions
Handle cashier duties
Welcome customers with a smile as they enter into the business premises.
•Proactively ask customers how they can be assisted.
•Provide customers with product information that they need.
•Escort customers to the correct aisle.
•Explain product features and warranty agreements.
•Demonstrate the working of a product when required.
•Provide information on daily deals and promotions.
•Ensure that all products are well stored and are easy to reach.
•Assist customers by taking down products that may not be easy to reach.
•Provide information regarding each product and discount offers associated with it.
•Make sure that work area and aisles are clean and shelves properly dusted.
•Respond to customers requests and concerns in a resourceful manner.
•Manage products returned and exchanges.
•Handle cashier duties by taking cash or credit cards in exchange for goods sold.
•Ensure that all purchased items are delivered to the customer in a prompt manner.
•Reserve products for online orders.
•Discourage shoplifting activities by constantly keeping a vigilant eye.
Cashier
•Responsible for cash, credit cards and payment of the company goods & services.
•Handle cash; attend to customers, providing back up support to the company.
•Deal with all cash and credit card transactions, maintain the daily account.
•Disburse cash and draft vouchers and check in issued itemized statements to customers.
•Compare totals on cash register with amount of currency in register to verify balances.
•Issue receipts, refunds, credits, or change due to customers.
•Prepare daily cash report and credit cards report and submit closing and opening balance.
•Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. Maintain clean and orderly checkout areas.
•Monitor overall day-to-day function of the branch operation including inventories.
Responded to customer inquiries regarding prices, terms & conditions of service and provided customers with guidance quotes as requested.
•Attended to customer complaints & requests in a professional manner.
•Extended and confirmed services in accordance with company standards & practices.
•Dealt with multicultural clientele; resolved their queries through effective convincing.
•Regular follow up on customer feedback; developed excellent rapport with the same and ensured customer retention. Maintained client relations and ensured customer satisfaction.