Edna May Amolong Caampued

• Provides Administrative support to Senior Management and Staff. Prepares, edit correspondence, reports, and presentations. Making travel, guest arrangements and visas. Administer employee files and records. Oversee the payables and receivables to ensure complete and accurate records of all money.
• Provides quality customer service. Coordinates with supplies and requisition. Deals with local, international customer and authorities.
• Handles Export and Import shipping documents. Assist customers with inquiries. Ensures that given quotes are exactly the same as per invoice. Monitor shipments are moved on time. Ensures all payments are process on time. Coordinates with freight forwarder and couriers for the quotation.

Handling Export and Import shipment.
Preparing the invoice, packing list, hs codes, delivery advice for the customer and customs purpose.
Preparing documents for transfer of ownership, certificate of origin that requires for the GCC shipment.
Dealing with different forwarder for air and sea shipment quotations.

Checking guest in and out of the hotel.
Issuing room keys, discount cards, fact sheet. Etc.
Responsible for collecting payments from guest, making reservations over the phone, maintain hotel room inventory.
Answering all queries of the guest and assist them in most possible way.
Handling guest complains, making monthly report.