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Edward Furlong, General Manager (GM)

Edward Furlong

General Manager (GM)·Leo Kendrick AFZ

United Arab Emirates

Bachelor's degree, Business and Management

Work experience

Total years of experience: 15 years, 7 months

General Manager (GM)

February 2017 - Present

Leo Kendrick AFZ

Dubai, United Arab Emirates

February 2017 - Present

General Manager (Clothing Manufacturer and Distribution)

Tasks:
• Overseeing the manufacturing of clothes in India.
• Managing 1500 staff in the factory in India to ensure quality and timely delivery.
• Overseeing the distribution of clothes into Europe and the MENA region.
• Recruited and trained new employees.
Main Achievements:
• Created a 20% increase in customer base.
• Drove a 12% increase in profits since commencement.
• Creating a new clothing brand in Dubai to supplement the need for higher end clothing in the region.
• Appointing a new freight forwarder from India, opening new routes and opportunities for the company, increasing bottom line.

Company industry:
Retail & Wholesale
Job role:
Purchasing and Procurement

Cargo Operations Manager

April 2016 - September 2016

Sharjah Aviation Services

Sharjah, United Arab Emirates

April 2016 - September 2016

Tasks:
• Ensure the smooth running of all SAS cargo terminals on a 24/7 basis.
• Ensure that all transit shipments are processed, flights are closed and cargo delivered to the aircraft for loading in agreed time frames.
• Responsible for the operation of the cargo terminal with a floor area of over 24, 000 square meters of cargo handling.


Management Responsibilities:
• General Cargo Handling
• Dangerous Goods Handling
• Express Cargo Handling
• Mail Handling (UPU standards)
• Cargo Acceptance / Delivery
• Hub Handling
• Warehousing and Storage
• Documentation handling (Import/Export)
• Trans-shipment Handling
• Bonded Warehouses
• Cargo Ramp Handling
• RFS & Distribution U.A.E. & GCC wide.
• Special Handling for Valuable, Vulnerable, Hazardous and Perishable cargo
• Special Handling for Pharmaceutical, Medical & Veterinary products
• Unit Load Device Control
• Custom Control governance
• Security & cargo monitoring/escort
• IATA RA3 Certified warehouse (CEIV)
• Management of all documentation across the cargo division
• Customer relations
• Staff Development and Training
• Fire Life Safety Procedures

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Logistics and Transportation

Operations Manager

September 2012 - April 2016

HEAVYWEIGHT AIR EXPRESS

United Arab Emirates

September 2012 - April 2016

* To support the Regional Operational Director, liaise with suppliers, customers lead the staff and increase efficiency.
* Extensive travel within the MENA Region representing the company in operational meetings including the development
of business opportunities.
* Profit and loss accountability for each project and financial forecast reporting to the board for review including cost
management targets and revenue forecasts.
* Maximise profit potentials and meet revenue expectations.
* Manage and develop the core performance and future strategies, line & product development to the satisfaction of our
internal and external customers, ensure the company’s competitive edge in the market share for the region.
* Work in line with other areas of the business to provide feedback on volume and connectivity, to enhance efficient flight
planning, capacity maximisation/utilisation and profitability for network operations.
* Responsible for all personnel management issues such as salary, structure, health and safety, training, medical insurance,
facilities and equipment maintenance. Help to ensure we have quality staff working in the right areas of operation, using
the developed talents to improve the company’s performance.
* Ensure liaison and communication between the HUB Operation and other entities internal & external is carried out to
ensure all Sort, Gateway and C/S processes are conducted in accordance with the required scope of work
* Implement and monitor regulatory standards while ensuring safety, efficiency and compliance in both internal & external
audits.
* Plan conferences and visits to key customers/suppliers (Airlines/Airports/Authorities) within the region to ensure
visibility, understanding of operational and commercial requirements are understood to the benefit of all parties.
* Ensure that all daily, monthly and quarterly reports related to company departmental and personal KPI’s and IKO’s are
being met and that the data, tools and applications are in place to enable this.
Main Achievements:
* Established and improved network of information for sales staff awareness of targeted freight space.
* Etihad Cargo GSA stations in Qatar, Bahrain, Jordan and Lebanon report directly to myself. Duties include financial and
market trend reporting to Etihad senior management to reach their annual targets.
* Manage the cargo operations of Garuda and MNG Airlines within the UAE. Responsible for Abu Dhabi and Dubai World
Central Airports ensuring operational efficiency and maximum utilisation of aircraft.
* Manage the TCM (Total Cargo Management) for Flynas Airlines within the MENA region.
* Manage the loading and offloading and asset transfer documentation of armoured vehicles on multiple, bespoke -
chartered aircraft to Tripoli, Libya.
* Manage scheduled and ad-hoc flights within East Africa with our partner airline Air Djibouti.
* Generate business through contacts for a major lighting manufacturing company in the UK and the UAE.
* Succeeded in developing staff skills and motivation by promoting personal achievement targets.

Company industry:
Airlines
Job role:
Management

Purchasing Manager

July 2010 - August 2012

DEFENCE STRATEGY CORP. (DSC)

Dubai, United Arab Emirates

July 2010 - August 2012

* To support the CEO in submitting tender submissions for the United Nations and World Health Organisation
* Procure products worldwide to meet specification requirements of contracts. Products included body armour, surveillance
equipment, fuel and medical supplies.
Main Achievements:
* Established procurement procedures in accordance of protocols of the United Nations.
* Negotiated exclusive distribution contract for Sorhea, a military grade surveillance and detection systems company.
* Established a single source procurement for military life safety equipment and responsible for the logistics strategy from
the USA to MENA and central Africa.
* Increased profitability in the business by 67%.
* Increased tender opportunities by 42% by adding additional supply chain partners and joint venture partners to the
business portfolio.
* Initial formulating/ Provide the commissioning team with an accurate assessment of the commissioning requirements and
status to ensure subsequent decisions are well founded
* Endorse discipline specific formal Handover documents from contractors/suppliers at pre-commissioning completion
stage confirming their acceptability.
* Scheduling and raising Inspection for Pre commissioning and commissioning activities
* Preparation of Commissioning Report with coordination to Commissioning Manager

Company industry:
Purchasing & Procurement
Job role:
Purchasing and Procurement

Education

Leeds Metropolitan University

June 2010

June 2010

Bachelor's degree, Business and Management

United Kingdom

Skills

C
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C
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COMPETITIVE
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COMPETITIVE
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CONFERENCES
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CONFERENCES
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DEVELOPMENT
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DEVELOPMENT
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DOCUMENTATION
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DOCUMENTATION
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EDGE
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EDGE
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EXECUTIVE MANAGEMENT
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EXECUTIVE MANAGEMENT
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FINANCIAL
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GATEWAY
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SAFETY
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Languages

English
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