Reservations Manager
Webbeds
Total des années d'expérience :11 years, 2 Mois
Assigning daily working list and following up on the team members to make sure job is done.
Checking on the work quality.
Handling complaints; maintaining a good relation and direct contact with clients.
Providing trainings and coaching sessions.
Being in charge of the administrative work.
Being one of the reservation sales team of hotels.com (expedia.com)
Making sure of achieving the monthly sales target.
As a tour leader/ guide I was responsable of meeting and greeting arriving groups at the airport, check them in hotels, arrange for their tours and sight seeing.