إدوارد شيلام

AGOC is a 100 % subsidiary of Saudi Aramco and jointly with Kuwait Gulf Oil Company (KGOC) is working under the Al-Khafji Joint Operations (KJO) umbrella for managing Oil & Gas operations in the partitioned offshore neutral zone between Saudi Arabia and Kuwait, employing 2200 fulltime employees.

Proactively support management in developing HR Objectives, Vision, Mission and Strategy.
As an employee champion and change agent, align business objectives with management and employees.
As a subject matter expert, advice management and employees on all human resource matters.
As a business partner, Consult with Heads of all Business Lines for analysis, planning & execution of -
 Organization Design & Development.
 Manpower Planning, Talent Acquisition, Development & Retention.
 Organization Charts, Job Descriptions, Polices & Procedures.
 HR Budgets, Metrics & Key Performance Indicators (KPIs).
 Performance Management System and Individual Development Plans (IDP).
 Resolve employee grievances & exit interviews.

Develop and Implement Student Scholarship Programs (Masters, Bachelors & Diploma) and Retiree Medical Program.

Achievements

Developed and implemented Behavioral Competency Framework. Developed HR Policies & Procedures.
Developed, implemented Annual Performance Appraisal System and linked to Employee Career Progression.
Recruited around 400 Saudis for various positions at KJO and 15 Saudis & 15 Expats at AGOC HQ.
HR Representative for implementation of SAP Business One (HR & Payroll Module).
Prepared Job Descriptions for all new positions in AGOC HQ and obtained Management Approval.
Organized Recruitment Fairs exclusively for Saudi Nationals at various locations in Saudi Arabia.
Organized Manager Assessment Center (MAC) & Supervisor Assessment Center (SAC) for KJO Employees.
Organized Summer Training Programs for Saudi Scholarship Students studying Bachelor’s Degree in USA/UK.

Responsible for rendering HR Consultancy Services for “Al Eisa International Group WLL” (Franchise for Six International Food & Beverage Concepts in Kuwait - Casper & Gambini’s, Waterlemon, Café Blanc, Living Colors, Gonuts Donuts & Shogun). The objective is to set-up a Human Resources function from scratch. Responsible for managing a staff outsourcing project for a major bank in Kuwait.

Process owner for the recruitment of managerial & supervisory staff at Group CFO’s Office, Finance Dept, Audit Dept, Logistics, Pharmacy & Optics Divisions, and report to the Group Resourcing Manager.

Achievements
Successfully recruited 25 positions (24 directly and only 1 through Recruitment Agency, and achieved a cost saving of KD 30, 000).
Significantly reduced the cost per hire (from 2-4 months salary/person to Zero), time to hire (from 12 months to 2 months), sourced best talent and successfully recruited top-notch candidates for hard-to-fill positions (Group Investment Manager, Group Banking Manager, and Group Insurance Manager).
Negotiated and signed best deals with online recruitment companies (bayt.com, naukrigulf.com & gulftalent.com) and also educated the recruitment team on the benefits of e-recruitment.

As a part of two member team, successfully handled a HR Consultancy assignment for “Al Waseet Financial Brokerage Company K.S.C” in Kuwait, the scope of work included setting-up Policies & Procedures, prepare Job Descriptions, design Performance Evaluation Systems & Preparing an Employee Hand Book.
Identified major clients, established strategic relationships and ensured repeat business (recruitment assignments) by consistently exceeding their expectations.
Designed and successfully implemented a cost effective talent attraction strategy.
Advised clients on the compensation trends and availability of skill sets in the market.
Analyzed market conditions and submit regular MIS reports to the Management.
Achievements
From scratch, successfully built a client-base of 70, and placed 130 IT & 50 mid level Managers in areas of Finance, Human Resources, Sales, Investment, Marketing, Engineering, Manufacturing etc.
Generated Revenues worth USD 450, 000 with-in the first five years of inception (May 2001 - April 2006).
Done successful placements in organizations such as Kuwait Stock Exchange, Takaful Insurance, Mobile Telecommunications Company, Honda, Al Babtain Group, Reuters, UASC, ACC, Hasibat, Al Ghanim Group, Al Khaldiya Group, Al Ghannam Group, Al Nafisi, ITS, PWC, KEMS, MNET, Mobilink, Petra Foods, KGL Group, Al-Qurain Petrochemicals, SAFAT IT, National Computer Services, Tawasul Services etc.
Achieved a high level of customer satisfaction.

Based on my performance in Dubai Office, I was handpicked by the Chairman & Managing Director, to establish and manage the operations in Kuwait, and I had single handedly started from scratch and successfully managed the Kuwait Office as an Independent Profit Center.
Achievements
Studied the market, designed, implemented a penetration strategy and played a key role in establishing the organization as a major IT Recruitment firm in Kuwait.
Done successful placements in organizations such as BKIC, KAFCO, UTC, Al Ghanim Group, Al Ahli Bank, Kharafi Group, Boodai Group, Al Shawaf Group, KDCC, Commercial Bank of Kuwait, National Bank of Kuwait, Gulf Bank, KIPCO, KPTC etc
Generated Revenues worth USD 140, 000 during the period November 1998 - April 2001.
Successfully built a client-base of 30 and placed 60 IT Professionals.

Research, identify & make presentations to prospective clients and convince them to utilize our services.
Negotiate the commercial terms with clients, signing the Recruitment Agreement and generation of staffing requirements.
Identify suitable candidates through multiple channels i.e. Database Search, Advertisements, Referrals, Personal Contacts, Headhunting & e-recruitment methods (Job Boards, Job Sites & Search Engines).

Conducting personal interviews/tele-interviews to screen, evaluate, shortlist suitable candidates as per the clients specifications and conduct reference checks before presenting competent CVs to the clients.
Invoicing & collection of payments on time, collect regular feedback on the employee from the employer.
Achievements
Generated Revenues worth USD 720, 000 during the period July 1997 - October 1998
Done successful placements in blue chip organizations such as BBME (now HSBC), Sharp, Intergraph, Hughes Christensen, Disney Java, Unisys, Mashreq Bank, EMARAT, National Bank of Dubai, Orient Info Tech, Al Naboodah Group, Al Shirawi Group, Sharjah Electricity & Water Authority etc. Successfully built a client-base of 20 and placed 40 IT Professionals.

Received a Letter of Appreciation and Cash Award from the Chairman & Managing Director (CMD) for “Excellent Performance”. (Billing exceeded AED 30, 000 in June 1998).

Primarily responsible for recruiting IT professionals required to executive the software development projects.
Identify Staffing needs by interacting with Dept Heads, Prepare Job Descriptions, Design Recruitment advertisements to be published in Newspapers & Computer Magazines (Data Quest & IT People).
Screening & shortlisting of CVs, Conducting tele-interviews & personal interviews for the short listed candidates, Co-ordinating with Department Managers to conduct final interviews, negotiating, making final Offers to the selected candidates and induction of new employees. Successfully Recruited 40 IT Professionals.