Edwin Malig

Tenant Service Agent at Vision Links Hotel Apartment

• United Arab Emirates - Abu Dhabi
• May 2016 to June 2018

 Managing bookings, arrivals, departures, guest ledgers, rates and room availability
 Receiving cash payments through credit card, cash, cheque and bank transfers
 Welcoming guest in an hospitable manner
 Handle guest queries and coordinated the matter to specific departments efficiently.
 Ensures proper documentation of accounts both company and personal
 Coordinate with companies and sales department through phone and email in preparing the bookings, update of tenancy and follow up of payments
 Count and verify cash, shift activity, keys, etc. with departing shift
 Making reports and follow up endorsements for easy trace and reference
 Security and Safety Management, First in charge of fire control panel in case of fire alarm

Systems used

 ORACLE | Micros OPERA PMS - Version 5.0
- Managing bookings, check in, departures and running rates, updating and maintaining guest profiles and keeping track of rooms outstanding bill, condition, availability and occupancy, sending status reports and performing cashiering functions

 SALTO HAMS 500 and Card device
- Managing access for rooms and facilities by programming key cards

 SIMPLEX | Fire Control Panel
- Performing initial operation In case of fire alarm

Teller at costof plane of

• September 2005 to November 2007

bookings, check in, departures and running rates, updating and maintaining guest profiles and keeping track of rooms outstanding bill, condition, availability and occupancy, sending status reports and performing cashiering functions

•SALTO HAMS 500 and Card device
•Managing access for rooms and facilities by programming key cards

•SIMPLEX | Fire Control Panel
•Performing initial operation In case of fire alarm

Front Desk Assistant at Recievesapplication for DemandDrafts

• United Arab Emirates
• April 2002 to April 2005

capital account.
•Handlespaymentofinstant Bingo Prizes.
•Issues vale totheRovingTokensAttendant

Sales Executive at PASKUHAN HOTEL (FORMERLY DAYS HOTEL PHILIPPINES)

• United Arab Emirates
• May 2002 to May 2003

Prepare sales proposal letters.
•Act immediately on all incoming correspondence and faxes regarding bookings and inquiries.
•Ensures that the reservation slips are prepared for all bookings with copies front office for proper recording.
•Cross-sells other hotel properties.
•Conduct a show room and property tour to guest.
•Conduct actual sales call.
•Reports to the Sales Manager.

Service Crew at GREENWICH PIZZA CORPORATION SM, City of San

• United Arab Emirates
• September 2001 to February 2002

Welcome and greet the customers.
•Maintain the sanitation of the store.
•Take food and beverage orders.
•Upsell all food items.
•Buss out soiled dishes by hand and trays.
•Conduct equipment inventory.
•Handle customer complaints.

FLIGHT ATTENDANT at PAL Learning Center

• United Arab Emirates
• April 2018 to

Successfully completed the course on
THE MAKING OF A

• to

Managing bookings, arrivals, departures, guest ledgers, rates and room availability
•Receiving cash payments through credit card, cash, cheque and bank transfers
•Welcoming guest in an hospitable manner
•Handle guest queries and coordinated the matter to specific departments efficiently.
•Ensures proper documentation of accounts both company and personal
•Coordinate with companies and sales department through phone and email in preparing the bookings, update of tenancy and follow up of payments
•Count and verify cash, shift activity, keys, etc. with departing shift
•Making reports and follow up endorsements for easy trace and reference
•Security and Safety Management, First in charge of fire control panel in case of fire alarm