Technician
Mohammed J.S.Bu Khamseen est. (For Home Appliances & Electrical)
Total years of experience :6 years, 0 Months
Installation CCTV & DVR for all showroom and warehouse.
Provide technical assistance on both hardware and software issues to more than 97 users.
Perform network cabling, troubleshooting, repair and maintenance on all Workstations.
Required to field activity for 26 showroom 2 warehouse 2 times a month to check unit for user.
Telephone maintenace central and line.
• Provide technical assistance on both hardware and software issues to more than 450 users.
• Perform network cabling, troubleshooting, repair and maintenance on all Workstations.
• Performs daily backup on SMART BACKUP.
• Required to field activity for 6 branches 3 times a month to check unit for user and having troubleshoot if they have a problem in computer on the spot.
• Making monthly report and check list for all equipment and computer and all trouble unit.
Responsible for repairing, hardware, network failures within the vicinity of BMC Control
Building Management Control is responsible for STC K.S.A. south region for GSM and Exchange power Trouble Ticket sites.
Make a ticket for Preventive Maintenance Routine (PMR) for all technicians.
Assigned and in-progress all power alarm ticket.
Making monthly report and check list for all GSM and Exchange power Trouble Ticket.
Current System we operate for STC:
Escalation System, Key Combination System, Alarm Test System, SRDC Management Viewer System, On call updater, Trouble Ticket Viewer/Counter, Nokia Browser, Huawei Browser.
Provide a technical assistance on both hardware and software to all users making a class and activities at my laboratory.
Perform preventive maintenance every week end for all computers in my laboratory.
Making monthly report and check list for all equipment and computer in laboratory.
Provide technical assistance on both hardware and software issues to more than 300 TMP users.
Perform network cabling, troubleshooting, repair and maintenance on all TMP Workstations.
Performs daily backup and check list on IBM AS400 MODEL 500.
Installs Smart Broadband for new client.
Troubleshoots internet and network connection to clients that needs assistance
Provide technical assistance on both hardware and software issues to more than 150 users.
EDUCATIONAL ATTAINMENT: Tertiary
