Career Break For Maternity Leave
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Total des années d'expérience :19 years, 4 Mois
An extended period of maternity leave to bring up my son until he was old enough
to start nursery school.
Provide support, empathy and guidance to child.
Coordinated with HR manager and other Head of Departments for current and future staff requirements (Manpower Plan). Arranged job openings in various portals, screened applications and shortlisted candidates, arranged interviews and assessed candidates.
Prepared Offer, Evaluation, and Assessment Letters. Gathered required documents for Visa Processing in coordination with the PRO Department regarding Employees Visa update.
Coordinated with Local and Over Seas Recruitment Agencies. Prepared Demand Letters, provided agency with our requirements, selected candidates, followed up on Visa Status and travel arrangements and coordinated with appropriate departments for staff arrival.
In charge of documenting Employee Resignations, Terminations and Warning Letters.
Prepared memos pertaining but not limited to Contract Comparisons, Visa Expenses, Agent Back
Charges, Investigation Reports, Notices, and Salary Adjustment & Reclassification.
In charge of drafting the Employee Awards such as Employee of the Month, Company Appreciation
and Game Winners.
Assisted in the Annual Increment, Performance Appraisal and Payroll.
Gathering information of clients requirements through the job description and company's profile. Conducting Recruitment and Selection procedures using NADIA's sourcing database in order to shortlist candidates.
Tracking down talent, screening, selecting, interviewing (via phone and face to face) verifying experience, work history, technical skills, personality, salary and making placements according to the job requirements. Get feedback from companies on interviews in order to know if reassessment in qualifications is required.
Handled incoming calls from the UK and Ireland in order:
- to assist business, public and private customers on all aspects of Apple iOS devices, apps, 3rd party devices and accessories
- to inform customers of new trends, set up repairs and sales of
items and services
-Achieve monthly group goals and targets through standardized operational and quality management processes (Northstars, KPI’s, CSAT’s)
-Continuous collaboration with co-workers and team leaders -Continuous on going training through hands-on workshops as well as intranet module training
-Showing professionalism and empathy throughout every call while following companies regulations
General Assistance Duties: Provided support to both shipping and tourism sectors.
HR and Administrative Duties: Collected and sorted resumes based on position, experience and company requirement. Provided updated folder of shortlisted candidates for final selection, contacted candidates for additional information and arranged interviews. Translated documents, assisted in creation of promotional material and press releases, arranged meetings, followed up on deadlines, handed interoffice memos and contacted new and existing clients.
Office Management Duties: updated databases, collected, organized and analysed both sectors resumes, accounting - receivables/payable.
Advise customers on products, handle orders, returns and issue invoices.
-Interior presentation of merchandise and staying up to date on new products infiltrating our market in order to request managements approval of purchase
Provided information on product quality and availability, completed and submitted orders, handled all monetary transactions, returns and electronic invoicing, visited retail expositions.
GPA: 3.32 / 4.0 Received a College grant for 2005-2008, Deputy Vice-President for the Management Society where we received the Business Society of the Year Award in 2008, Vice President of the Environmental Club where we received the Co- Curricular Program Excellence Award in 2007 and 2008.