Senior Instructor
New Horizons
Total des années d'expérience :20 years, 3 Mois
MCITP - CCNA - MCSA - MCSE - A+ - N+ - Security +
Supporting Desktop Systems
IT Administrator and Trainer
Technical and Vocational Training Corporation Sep 2003 - Present. PROFESSIONAL SKILLS
My main responsibilities included training CompTIA courses such as I- MCSA
NET+, A+ and Network+, web scripting courses and desktop
applications, acting as technical lead to identify and implement MCP
solutions to problems affecting IT services for the Internal staff.
Work Duties: PERSONAL SKILLS
Troubleshooting
• Senior Instructor of Computers Department.
• Maintenance of workstations and network security systems Leadership
• Network connectivity troubleshooting, ping, tracert, telnet. Time Management
• Maintenance & management of the Critical Windows based Server Customer Support Skills
Environment.
• Maintaining up to date Antivirus levels on all machines. Presentation Skills
• Designing, implementing and managing Active Directory.
• Managing and monitoring of backups in multiple locations. CONTACT DETAILS
• Providing advice on selection and purchase of IT equipment. Ahmed El-Sayed El-Said Ibrahim
• Developing & maintaining the institute IT systems, software and Industrial Secondary Institute of databases.
HautatBanytamim province,
• Providing technical support via helpdesk systems for a wide range of internal & external applications. Riyadh, KSA
• Responsible for disaster recovery, closing security loopholes and 32 El-Abasery St., Izbetelshall,
access levels.
Mansoura, Egypt
• Reporting to the General Manager.
• Preparing documentation on operational, system and user procedures M: 00966502661062
& guidelines. M: 00201226663686
T: 0020502212249
E: egymcsa@msn.com
KEY SKILLS AND COMPETENCIES
Policies, TCP/IP, DNS, DHCP, ISA server 2006
• Good understanding of: Server Hardware Technology, UNIX, SQL, Military Status: Not Required
LANs, WANs.
• Good understanding of static routing, SQL databases and VMware. English: Fluent
• Knowledge of VBscript, Shell Script, HTML language & Software
license control.
• Have a good technical network background.
• Working knowledge of major networking components & hardware
components.
• Ability to explain technical issues clearly to non-technical colleagues.
• Experience of performance measurement, capacity and tuning issues.
• Thorough understanding of Novell, Windows, UNIX or NT.
• Able and willing to work flexible when necessary.
• Extensive knowledge of Microsoft based operating systems, including
Windows Server 2012, and Windows 8.
Department: Electrical Engineering (Computer & Control Systems Department) Graduation Year: 2002 Grade: Good
