Ehab Abou Hamdan, Restaurant Shift Supervisor

Ehab Abou Hamdan

Restaurant Shift Supervisor

Starbucks - Lebanon

Lieu
Liban - Beyrouth
Éducation
Baccalauréat, Electronics
Expérience
14 years, 3 Mois

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Expériences professionnelles

Total des années d'expérience :14 years, 3 Mois

Restaurant Shift Supervisor à Starbucks - Lebanon
  • Liban - Beyrouth
  • juillet 2015 à janvier 2021

-Maintains a calm demeanor during periods of high volume or unusual events to keep the store operating to standard and to set a positive example for the shift team.

-Anticipates customer and store needs by constantly evaluating the environment and customers for cues.

-Communicates information to the manager so that the team can respond as necessary to create the Third Place environment during each shift.

-Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift.

-Follows all cash management and cash register policies and ensures proper cash management practices are followed by the shift team.

Insurance Consultant à VICTOIRE
  • Liban - Beyrouth
  • janvier 2011 à janvier 2020

-Assists with checking completed and ongoing work of newly trained employees, ensuring a high level of performance.

-Ensure that work is accurate and complete, processed in a timely manner with proper spelling, grammar, and format.

-Excellent multi-tasking capabilities.

-Acts as a source for answers/guidance for employee questions and investigates through research any concerns that arise.

Social Media Coordinator à MARKETWAYZ
  • Liban - Beyrouth
  • mars 2012 à novembre 2014

-Scan media marketplace to keep up-to-date on the latest media trends.

-Provide market research, forecasts, competitive analyses, campaign results, and consumer trends.

-Conduct research to analyze market trends, customer behavior, and competitive landscape, and prepare reports by collecting, analyzing, and summarizing data.

-Support the Marketing Director in evaluating and establishing the marketing plan and strategy by assembling and analyzing sales forecasts, setting objectives, planning and organizing promotional presentations, and updating calendars.

-Plan and manage meetings, events, conferences, and trade shows by identifying, assembling, and coordinating requirements, establishing contacts, developing schedules and assignments, and coordinating mailing lists.

Sales Marketing Leader à TIENS
  • Liban - Beyrouth
  • février 2008 à février 2012

-In MLM schemes, hundreds or thousands of members worldwide, but relatively few earn meaningful incomes from their efforts, indicating a possible pyramid scheme.

-Sell products directly to end-user retail consumers by means of relationship referrals and word of mouth marketing.

-Incentivized to recruit others to join the company's distribution chain as fellow salespeople so that these can become downline distributors.

Marketing Project Coordinator à CHATEAU ROYAL
  • Koweït - Al Koweït
  • novembre 2006 à janvier 2008

-Preparing presentations to update senior management on the project’s progress and showcase the project’s value.

-Looking for ways to increase the project’s profitability and reduce expenses where possible.

-Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project.

-Create a project management calendar for fulfilling each goal and objective.

Éducation

Baccalauréat, Electronics
  • à Abdul Rahim Murad
  • juillet 2006

Electronics

Specialties & Skills

Creativity
Planning
Marketing
Customer Service
Personality
Win-win Business
Development Team
Coordination
Find new ways solving problems

Langues

Arabe
Langue Maternelle
Anglais
Expert

Loisirs

  • Soccer, Swimming, Chess, Astrology, Singing, Writing Poems