إيهاب حامد

• Act as primary liaison between CEO and six business unit heads, ensuring alignment of operational priorities and executive directives.
• Screen, prioritize, and manage executive communications; draft approximately 90% of outbound CEO correspondence.
• Review confidential commercial and financial performance updates submitted to leadership; summarize key points for executive clarity.
• Participate in leadership meetings and support structured follow-up tracking of strategic action items.
• Coordinate cross functional resolution of operational misunderstandings and interdepartmental bottlenecks.
• Contribute to annual budget preparation cycle and support rollout coordination post-approval.
• Standardized executive reporting templates, improving document preparation efficiency by 25%.
• Reduced scheduling conflicts by 30% through structured priority alignment.
• Developed simplified sales performance dashboards (Excel & Power BI) to improve visibility of business unit performance trends.
• Delivered internal Excel and BI training to 11 employees to strengthen reporting capability across departments.

Provide strategic administrative and operational support to the CEO and
Chairman. Manage complex calendars, executive communications, and
board-level documentation. Streamline executive workflows, oversee
expense reporting, and maintain confidentiality in all operations.

Delivered full-spectrum executive assistance for regional leadership.
Coordinated cross-functional initiatives, managed HR policy queries, and
supported recruitment and onboarding programs.

Provided executive secretarial support for a high-performing engineering
consultancy, ensuring documentation integrity and efficient workflow
execution.

• Delivered IT helpdesk and network support, improving system uptime
by 35% and reducing hardware incidents by 30%.

• Delivered IT helpdesk and network support, improving system uptime
by 35% and reducing hardware incidents by 30%.