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Ehab Otibi, Online Advertising Account Manager

Ehab Otibi

Online Advertising Account Manager·Ttec

Poland

Bachelor's degree, Computer Graphics & Animation

Work experience

Total years of experience: 15 years, 11 months

Online Advertising Account Manager

October 2018 - Present

Ttec

Poland

October 2018 - Present

- Building customer relationships and managing accounts for Google Ads clients.
- Helping clients to build and optimize their Google Ads campaigns to ensure the best ROI.
- Introduce and selling new features to clients to increase revenue.
Company industry:
Internet & E-commerce
Job role:
Sales

Business Development Manager - G2A Pay

November 2016 - July 2018

G2A.com

Poland

November 2016 - July 2018

- Manage global sales for G2A PAY with focus on MENA region,
- Acquired 50+ merchants and business to work with G2A PAY.
- Negotiate the best rate and terms insuring win-win situation.
- Represent the company in conferences and business events.
- Develop training on events sales and preparations.
Company industry:
Internet & E-commerce
Job role:
Sales

Co-founder & External Relationships Manager

October 2011 - December 2016

JoAnimate Animation Festival

Amman, Jordan

October 2011 - December 2016

- Founder of ”JoAnimate“ festival; a non-profit initiative aiming to become the hub of animation and creative community in the Middle East, the first ever Animation festival held in Jordan.
- Build the core team along the co-founders,
- Plan festival program and successfully organized two versions of the festival in 2012 & 2014.
- Reach out to potential speakers from all over the world, to enhance the quality of the event, ended up with 30+ industry think leaders as speakers
- Secure strategic partnerships with top organizations such as ASIFA and Intaj to ensure the festival sustainability.
Company industry:
Media Production
Job role:
Marketing and PR

Business & Communication Manager

July 2015 - October 2016

Mawdoo3.com

Amman, Jordan

July 2015 - October 2016

− Lead and establish the business development and communication department and build company profile.
− Research for potential partners, exploring new revenue streams and write business proposals.
− Establish 15 partnerships and collaboration deals.
− Supervising social media marketing and user communications, set the rules of communication with users.
− Increase media exposure by publishing stories about Mawdoo3 in 40+ high profile media and news websites.
− Represent the company in conferences and business events.
Company industry:
Internet & E-commerce
Job role:
Marketing and PR

Country Project Coordinator

June 2015 - September 2015

Nfinty Games

Amman, Jordan

June 2015 - September 2015

- Lead the promotional project of Point Blank within online gaming cafes in Jordan.
− Support in organizing the 1st Point Blank MENA tournament.
− Conduct a market research for online gaming cafes in Jordan major cities.
− Visit and introduce the game for 50 online gaming cafes, leading to installing the game in 75% of gaming cafes and introduce it to
their players.
− Organize +10 offline events and tournaments to increase the reach of game within gaming cafes costumers.
Company industry:
Entertainment
Job role:
Marketing and PR

Consultant - Learner Relations & Online Marketing.

May 2015 - August 2015

Edraak.org

Amman, Jordan

May 2015 - August 2015

- Lead the communication with the users of Edraak.org and maintained their satisfaction.
- Handle user tickets through email & social media.
- Provide consultancy on Edraak.org new platform UX and the new blog
- Generate an SEO report analyzing status, reporting current issues and build the SEO action plan.
- Did a keyword research finding +150 new keywords to enhance platform SEO.
- Organize Edraak.org 1st offline event which helped to increase the reach and brand recognition.
Company industry:
Non-profit Organization
Job role:
Marketing and PR

Senior Learner Relations Officer

January 2015 - March 2015

Edraak.org

Amman, Jordan

January 2015 - March 2015

- Lead the communication with the users Edraak.org and maintained their satisfaction,
- Handle 2000+ user tickets through email & social media.
- Set the guidelines to ensure better communication with users on the platform.
- Create key customers archetypes and customers persona.
- Generate a user's relations report from 5000+ user tickets with report based recommendations to ensure better understanding for user needs.
- Build internal knowledge base with 70+ user issues with proposed answer enhanced the ticket response time.
Company industry:
Non-profit Organization
Job role:
Customer Service and Call Center

Business Developer

February 2014 - December 2014

Grapheast

Amman, Jordan

February 2014 - December 2014

− Lead the communication with the users and maintained their satisfaction.
− Handle 2000+ user tickets through email & social media.
− Generate a user's relations report from 5000+ user tickets with report based recommendations to ensure better understanding for
user needs.
− Build internal knowledge base with 70+ user issues with proposed answer enhanced the ticket response time.
− Set the guidelines to ensure better communication with users on the platform.
− Create key customers archetypes and customers persona.
− Provide consultancy on Edraak.org new platform UX and the new blog.
− Generate an SEO report analyzing status, reporting current issues and build the SEO action plan.
− Did a keyword research finding +150 new keywords to enhance platform SEO.
− Organize Edraak 1st offline event which helped to increase the reach and brand recognition.
Company industry:
Software Development
Job role:
Sales

Community Officer

September 2011 - January 2014

Gate2play

Amman, Jordan

September 2011 - January 2014

- Account management of 10 of Gate2paly clients, provide them the needed support and consultation for market entry, services includes: community management, social media, content management, localization and online marketing for clients such as: DAO Games, Games-arabia.com, Zynga, ZQGame, GoodGame Studios, Baidu, CrossFire and many more.
- Build and lead the community and the content of Novaworlds.com -DAO Games online gaming portal- leading their games to reach 15'000+ active players in less than 2 months.
- Localized 5 online games for different clients successfully helped them to launch in the MENA market.
- Create quarterly reports for the current situation of Arabic online games and Arabic forums in terms of traffic and no. of users to give the company clients better understanding of the market.
- Create the full content and build the community of Games-arabia.com, leading the website to become the 2nd Arabic source for online games.
Company industry:
Internet & E-commerce
Job role:
Customer Service and Call Center

Freelance, Video Producer

June 2011 - April 2012

3jga creative content production

Amman, Jordan

June 2011 - April 2012

Produce 10 short videos for 4 of 3jga clients includes:
Silsal Ceramics, Aqar Estate, Jawhar, LG:

Full production including shooting, editing and directing.
Company industry:
Entertainment
Job role:
Design, Creative, and Arts

Intern - Online Marketing

August 2011 - September 2011

N2v Labs

Amman, Jordan

August 2011 - September 2011

N2v Labs, Intern - Online Marketing 8\2011- 9\2011
Ramadanee.com: • Community officer and content editor, writing some articles for the site, marketing for the site in forums & manage the Facebook
page.
Company industry:
Software Development
Job role:
Marketing and PR

Treasurer - Executive Committee Member

October 2009 - October 2010

IEEE - PSUT Branch

Amman, Jordan

October 2009 - October 2010

IEEE - PSUT Branch, Treasurer - Executive Committee Member 10\2009- 10\2010
• Making the branch budget and cash flow.
• Response of branch purchases, and member's registration.
• Head of the financial and registration committee.
• Helping in organizing the branch events.
Company industry:
Non-profit Organization
Job role:
Accounting and Auditing

Intern - 3D Artist

June 2010 - August 2010

Tawasol Tac

Amman, Jordan

June 2010 - August 2010

Tawasol Tac, Intern - 3D Artist 6\2010- 8\2010
3D Artist: • Modeling
• Texturing
• Lighting
• Simple animation
Company industry:
Media Production
Job role:
Design, Creative, and Arts

Education

Princess Sumaya University for Technology

May 2011

May 2011

Bachelor's degree, Computer Graphics & Animation

Jordan

Skills

Social Media
Expert
Social Media
Expert
Online Gaming
Expert
Online Gaming
Expert
Business Development
Expert
Business Development
Expert
Project Management
Expert
Project Management
Expert
Digital Marketing
Expert
Digital Marketing
Expert
Community Management
Expert
Community Management
Expert
Online Marketing
Expert
Online Marketing
Expert
Localization
Intermediate
Localization
Intermediate
Social Media
Expert
Social Media
Expert
Customers Service
Expert
Customers Service
Expert
SEO
Expert
SEO
Expert
Business Development
Expert
Business Development
Expert
Google Ads
Expert
Google Ads
Expert
Online Gaming
Expert
Online Gaming
Expert
Business Development
Expert
Business Development
Expert
Project Management
Expert
Project Management
Expert
Digital Marketing
Expert
Digital Marketing
Expert

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Certifications
Google Ads Video Certification
Jul 2019
Google Ads Shopping Certification
Jul 2019
Google Ads Display Certification
Dec 2018
Google Ads Search Certification
Oct 2018
Training
SEO & Content Marketing
Digi Arabs
Feb 2015
Leadership skils
Injaz
Adobe After Effects
Agenda Arts
Jun 2010
Project Management in Practice
Change Zone
May 2013