إيهاب شحادة

- Managed daily operations, inventory, staff scheduling, and attendance.
- Ensured compliance with safety and food safety standards (FIFO, hygiene).
- Handled cost control, profit analysis, and guest recovery.
- Oversaw order processing and store opening/closing procedures.
- Implemented cost-saving initiatives and monitored food, labor, and operational expenses
to ensure target margins were met.
- Prepared and reviewed daily, weekly, and monthly sales and cost reports, ensuring
accuracy in financial data.
- Collaborated with finance team on P&L reviews and assisted in forecasting and budgeting
activities.

- Maintained factory hygiene standards and ensured food safety compliance.
- Collaborated with Food Safety & Hygiene Department for ISO audits and certifications.

- Delivered customer-focused sales service and managed product displays.
- Supported visual merchandising design, scheduling, and materials sourcing

- Managed customer interactions, complaints, and order handling.
- Processed service charges and helped reconcile client account statements

- Processed sales orders, generated invoices, and ensured accurate deliveries.
- Monitored billing discrepancies and collaborated with finance for corrections.
- Maintained financial records and supported monthly closing procedures.

- Led shift operations, staff scheduling, inventory, and customer satisfaction.
- Managed quality control, hygiene, and financial procedures including deposits.
- Controlled daily cash flow, monitored food and labor costs, and ensured proper allocation
of resources.
- Contributed to monthly inventory reports and assisted in financial audits.
- Oversaw cost variance reports and implemented corrective actions as needed.