إيهاب سليمان

• Lead efforts to ensure infrastructure scalability,
reliability, and security, supporting business
growth and technological advancements.
Monitored daily operations closely, proactively
addressing any potential issues before
escalated into larger problems.
• Manage network operations (WAN, LAN, VPN,
firewalls, load balancers) to ensure reliable
connectivity across all locations.
• Manage Fiber Optic back bone network
installations to ensure reliable connectivity
across all locations.
• Oversee patch management policies to ensure
all systems and applications remain secure and
up to date, maintaining robust IT governance
standards.
• Lead and mentor our high-performing
Infrastructure team, fostering collaboration,
innovation, performance and service
orientation.

• Facilitated communication between hotels,
resolving conflicts, and streamlining processes
for better collaboration of Hotels WiFi coverage
supporting more than 2000 users.
• Monitored daily operations closely, proactively
addressing any potential issues before
escalated into larger problems.
• Conducted regular audits of facility operations
of security camera networks to ensure
compliance with industry regulations and
company policies.
• Optimized staff scheduling by analyzing
workload requirements, reducing labor costs
without sacrificing service quality or employee
satisfaction.
• Developed strong relationships with vendors,
negotiating favorable contracts for goods and
services.
• Etc...

• Support over 100 employees out sites of
computers maintains and network equipment
• Following up IT equipment purchase procedures
make sure it meets requirements specs.
• Promoted collaboration between cross
functional teams by integrating disparate
systems into unified platforms for improved
communication and workflow efficiency
• Improved network efficiency by implementing
new server configurations and optimizing system
operations
• Developed custom IT solutions to address
specific business needs, driving operational
improvements and cost savings
• Managed vendor relationships for hardware,
software, and services procurement, ensuring
quality products at competitive prices
• Etc...

• Coordinate & send required instructions to
departments heads which related to power
saving procedures, Backup time and optimal
use way with computers & printers …
• Built, repaired and installed computer-related
hardware based on deployment
• Oversaw technology budget planning and
allocation to optimize resource utilization while
meeting organizational objectives
• Reduced downtime by promptly addressing
hardware and software issues, ensuring minimal
impact on business operations
• Enhanced IT infrastructure security with regular
vulnerability assessments and proactive patch
management
• Evaluated emerging technologies to identify
opportunities for innovation and improvement
within organizations IT landscape
• Etc...

• Communicate operational issues and changes
to supervisor in regular basis
• Coordinate and monitored vendor
maintenance for large repair
• Inspect computers parts for conformance to
product specifications
• Prepared and administrated preventative
maintenance work order
• Ensured proper installation of printers & copy
machines through accurate reading of
blueprints
• Informed supervisor when machines need major
servicing.
• Managed IT projects to successful completion,
ensuring timely delivery within budget
constraints
• Etc...

• Administrate Active directory & Group policy
objects using windows server 2003
• Established ISA 2006 server on windows server
2003 platform
• Administrate & maintain PMS application server
Solution payroll and handling users & groups
policies and Permission
• Administrate Reservation application server
suit8 and attend migration to Opera on
windows server 2008
• Managing Micros server using windows server
family 2000 & maintain the POS machine
software
• Perform Symantec backup exec server on
windows server 2008 platform
• Install & maintain workstations machines and
control it by remote administrator program
• Backup all machines software using Acronis
backup software
• Manage Wi-Fi network infrastructure and
coordinate with service provider IBAHN to
maintain, replace and develop access points
and coverage area and any equipment need
to be replaced
• Coordinate & send the required instructions to
the departments heads which related to power
saving procedures, Backup time and the
optimal use way with computers & printers …
• Etc.

• Create new network infrastructure of company
• Install & plan new active directory server using
windows server 2003
• Install & plan new ISA server 2006 on windows
server 2003 platform
• Coordinate & monitored vendor maintenance
for large repair
• Followed company procedures to maintain work
environment in neat and orderly condition
• Inspect machines parts for conformance to
product specification
• Prepared and administered preventative
maintenance work orders.
• Etc...

• Administrate & maintaining Active Directory, ISA
server, terminal server, backup server and anti
virus server
• Installed & planed Symantec backup exec
server
• Administrate PMS application server and
coordinate with the service provider for
maintaining & license renew
• Coordinated and monitored vendor
maintenance for large repairs
• Ensured timely response in picking and packing
of orders
• Followed company procedures to maintain work
environment in neat and orderly condition
• Inspect machines parts for conformance to
product specifications
• Ensure proper installations though accurate
reading of blueprints
• Accurately completed service reports and
warranty forms.
• Promoted collaboration between cross
functional teams by integrating disparate
systems into unified platforms for improved
communication and workflow efficiency
• Etc...

• Delegated System administrator of ministry of
education exchange server 2003
• Network support and share point treatment
• Training new Engineers & technicians and
prepare them to be one of support team
• Technical support team leader in ministry of
education projects
• Team worker which responsible of prepare MOE
computers shipment using Norton ghost image
• Install, maintain and administrate Cabinets,
Cisco Switches, Cables extension, RJ install,
workstations including platform and basic
software, Exchange server, Active directory
and PMS servers at any school in area of
responsibility.
• Improved system performance by implementing
server upgrades and hardware replacements
• Maintained strong working relationships with
cross-functional teams, collaborating on joint
initiatives that supported organizational goals
• Etc...

• Hardware Support installing, configuring and
upgrade
• Communicated operational issues and changes
to supervisor on regular basis
• Cabling extension support, RJ install and
faceplate install/maintain
• Follow up light current paths and ensure that it
will not conflict with network paths.
• Supported software installations and updates,
ensuring optimal performance for end-users

• Hardware technical support installation and
maintenance
• Printers Installation & maintenance
• Inspect machines parts for conformance to
product specifications
• Informed supervisor when machines need major
servicing.