Total Years of Experience: 26 Years, 2 Months
November 2016
To Present
Sales Executive
at G4S Secure Solutions
Location :
Egypt - Alexandria
• Demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs.
• Develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization's products/services.
• Coordinates sales effort with marketing, sales management, accounting, logistics and technical service groups.
• Creates and manages a customer value plan for existing customers highlighting profile, share and value Opportunities.
• Develops clear and effective written proposals/quotations for current and prospective customers.
• Analyzes the territory/market's potential and determines the value of existing and prospective customers value to the organization.
• Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new services.
• Participates in trade shows and conventions.
• Develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization's products/services.
• Coordinates sales effort with marketing, sales management, accounting, logistics and technical service groups.
• Creates and manages a customer value plan for existing customers highlighting profile, share and value Opportunities.
• Develops clear and effective written proposals/quotations for current and prospective customers.
• Analyzes the territory/market's potential and determines the value of existing and prospective customers value to the organization.
• Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new services.
• Participates in trade shows and conventions.
January 2015
To October 2016
Customer Service Advisor.
at Vodafone -VIS "U.K Account"
Location :
Egypt - Cairo
• Attracts potential customers by answering service questions. • Suggesting information about products and services.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
•Maintains financial accounts by processing adjustments.
• Recommends potential products or services to management. •collecting information and analyzing customer needs.
• Prepares reports by analyzing customer information.
• Contributes to team effort b accomplishing results as needed.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
•Maintains financial accounts by processing adjustments.
• Recommends potential products or services to management. •collecting information and analyzing customer needs.
• Prepares reports by analyzing customer information.
• Contributes to team effort b accomplishing results as needed.
December 2013
To December 2014
Senior Accountant
at ALFAISAL HOLDINGS CORP.
Location :
Qatar - Doha
• Process vendor and supplier invoices, in a timely manner, verifying accuracy, approvals and account coding in accordance with Ministry and agency requirements.
• Prepares cheques and associated reports, as required in accordance with agency schedules.
• Prepare and maintain pre-authorize payments monthly or as required
.• Prepare all Accounts Payable sub-ledger journals for posting to General Ledger monthly.
• Reconcile Accounts Payable sub-ledger to General Ledger monthly.
• Enter and reconcile cheques cashed to accounting software monthly.
• Respond to vendor inquiries as required.
• Process all client or miscellaneous payments daily or as required to sub-ledger.
• Maintain and distribute accurate listing of overdue accounts and suspensions in accordance with agency policies.
• Refer overdue accounts to Finance Manager for adjustments, write- off or collections.
• Prepare accounting adjustment forms where required.
• Respond to client or payer account inquiries as required.
• Maintain a working knowledge of the payroll processes and software and provide backup as required.
• Assist the Finance Manager with monthly general ledger reconciliations as required.
• Prepare monthly bank reconciliations for approval of the Finance Manager.
• Assist with annual budget preparation as required.
• Prepares cheques and associated reports, as required in accordance with agency schedules.
• Prepare and maintain pre-authorize payments monthly or as required
.• Prepare all Accounts Payable sub-ledger journals for posting to General Ledger monthly.
• Reconcile Accounts Payable sub-ledger to General Ledger monthly.
• Enter and reconcile cheques cashed to accounting software monthly.
• Respond to vendor inquiries as required.
• Process all client or miscellaneous payments daily or as required to sub-ledger.
• Maintain and distribute accurate listing of overdue accounts and suspensions in accordance with agency policies.
• Refer overdue accounts to Finance Manager for adjustments, write- off or collections.
• Prepare accounting adjustment forms where required.
• Respond to client or payer account inquiries as required.
• Maintain a working knowledge of the payroll processes and software and provide backup as required.
• Assist the Finance Manager with monthly general ledger reconciliations as required.
• Prepare monthly bank reconciliations for approval of the Finance Manager.
• Assist with annual budget preparation as required.
January 2013
To December 2013
E-Marketing Representative
at Centro Global Solutions
Location :
Egypt - Cairo
Demonstrates products and services to existing or potential customers and assists them in selecting those best suited to their needs, develops and maintains business relationship with current customers, coordinates sales effort with marketing, sales, management, accounting, logistics and technical service.
January 2006
To December 2012
Treasury Accountant.
at FONTANA TRUCKING CORP. CA .U.S.A
Location :
United States
FONTANA TRUCKING CORP, CA, U.S.A .
(JANUARY 2006-DECEMBER 2012 ).
• Receive and pay out cash.
• Keep records of cash and negotiable instruments in various financial transactions.
• Balance currency, and checks and keep records daily transactions using computer system.
• Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
• Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
• Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
• Enter customers' transactions into computers in order to record transactions and issue computer receipts.
• Count currency and checks received by hand or using currency-counting machine, in order to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
• Resolve problems or discrepancies concerning customers accounts.
• Explain, promote, or sell products or services, using computerized information about customers to tailor recommendations.
(JANUARY 2006-DECEMBER 2012 ).
• Receive and pay out cash.
• Keep records of cash and negotiable instruments in various financial transactions.
• Balance currency, and checks and keep records daily transactions using computer system.
• Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
• Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
• Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
• Enter customers' transactions into computers in order to record transactions and issue computer receipts.
• Count currency and checks received by hand or using currency-counting machine, in order to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
• Resolve problems or discrepancies concerning customers accounts.
• Explain, promote, or sell products or services, using computerized information about customers to tailor recommendations.
January 2001
To December 2005
Senior Accountant
at WILHEMSEN SHIPPING GROUP
Location :
Egypt - Alexandria
WILHEMSEN SHIPPING GROUP .
(JANUARY 2001_DECEMBER 2005).
Senior Accountant
Support financial decision making through collecting, analyzing and reporting financial data.
• Prepare monthly statements by collecting data; analyzing and investigating variances; summarizing data, information, and trends.
• Preparation of all month end journals, including depreciation, prepayments, provisions and accruals.
• Ensure all balance sheet accounts are reconciled and signed off on a monthly basis to Month end deadlines.
• Reconciliation of the monthly payroll and resolution of queries.
• Provide supporting analysis and documentation for tax advisors for annual returns and other compliance.
• File all tax & fiscal requirements within statutory deadlines.
• Production of monthly financial and management reports and analysis, with commentary.
• Produce draft statutory accounts with fully backed up audit file for annual Group audit process.
• Ensure local and international VAT (or equivalent) recorded appropriately within the accounts and reported on relevant returns accurately.
(JANUARY 2001_DECEMBER 2005).
Senior Accountant
Support financial decision making through collecting, analyzing and reporting financial data.
• Prepare monthly statements by collecting data; analyzing and investigating variances; summarizing data, information, and trends.
• Preparation of all month end journals, including depreciation, prepayments, provisions and accruals.
• Ensure all balance sheet accounts are reconciled and signed off on a monthly basis to Month end deadlines.
• Reconciliation of the monthly payroll and resolution of queries.
• Provide supporting analysis and documentation for tax advisors for annual returns and other compliance.
• File all tax & fiscal requirements within statutory deadlines.
• Production of monthly financial and management reports and analysis, with commentary.
• Produce draft statutory accounts with fully backed up audit file for annual Group audit process.
• Ensure local and international VAT (or equivalent) recorded appropriately within the accounts and reported on relevant returns accurately.
January 2000
To December 2000
Assistant Restaurant Manager
at Americana Group.
Location :
Qatar - Doha
Americana Group (JAN2000-DEC2000).
Assistant Restaurant Manager .
• Responsible for restaurant operations to provide efficient, expedient and courteous customers leading to total customer satisfaction and company benefit .
• Responsible to supervises the staff assigned and ensure that all phases of Food & Beverage service are performed .
• Maintains trained staff with the highest morale and productivity .
• Complete the Asst. Restaurant Manager daily report form, complete afternoon report, use all forms, display memoranda and notices according to policy and procedures of the company.
• Receive customer complaints (Care Listening), solve such complaints in the most diplomatic way and report to the Restaurant Manager. To receive, greet and accompany customer to the table.
• Ensure that correct disciplinary procedures are adhered, Follow up on disciplinary reports.
• Check on existing standards by asking crew members and passengers of their opinion and suggest modifications to the Restaurant Manager where appropriate.
Assistant Restaurant Manager .
• Responsible for restaurant operations to provide efficient, expedient and courteous customers leading to total customer satisfaction and company benefit .
• Responsible to supervises the staff assigned and ensure that all phases of Food & Beverage service are performed .
• Maintains trained staff with the highest morale and productivity .
• Complete the Asst. Restaurant Manager daily report form, complete afternoon report, use all forms, display memoranda and notices according to policy and procedures of the company.
• Receive customer complaints (Care Listening), solve such complaints in the most diplomatic way and report to the Restaurant Manager. To receive, greet and accompany customer to the table.
• Ensure that correct disciplinary procedures are adhered, Follow up on disciplinary reports.
• Check on existing standards by asking crew members and passengers of their opinion and suggest modifications to the Restaurant Manager where appropriate.
January 1999
To December 1999
Sales Representative
at UNIONAIRE GROUP
Location :
Egypt - Alexandria
Al-Fouad Trade & Air Condition (Union Air) (JAN1999-DEC1999)
Sales Representative
• Demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs.
• Develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization's products/services.
• Coordinates sales effort with marketing, sales management, accounting, logistics and technical service groups.
• Creates and manages a customer value plan for existing customers highlighting profile, share and value Opportunities.
• Develops clear and effective written proposals/quotations for current and prospective customers.
• Analyzes the territory/market's potential and determines the value of existing and prospective customers value to the organization.
• Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Participates in trade shows and conventions.
Sales Representative
• Demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs.
• Develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization's products/services.
• Coordinates sales effort with marketing, sales management, accounting, logistics and technical service groups.
• Creates and manages a customer value plan for existing customers highlighting profile, share and value Opportunities.
• Develops clear and effective written proposals/quotations for current and prospective customers.
• Analyzes the territory/market's potential and determines the value of existing and prospective customers value to the organization.
• Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Participates in trade shows and conventions.
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