Sales Executive / Stylist
UAE TRADING
Total years of experience :9 years, 9 Months
UAE TRADING Position: Sales Executive / Stylist
Dubai, UAE (October 2011 - May 2013)
Duties and Responsibilities:
• Customer service including assisting with clothing choices, sizes and styling in professional manner.
• Assist Manager with tasks including ordering stock from the warehouse, training new staff members, merchandising new season stock, banking, resolving staff conflicts, theft prevention and was in charge of store when the manager was not on duty.
• Increased sales with excellent customer service levels and developed good relationships with regular customers.
• Stock management - restocking sizes from the stockroom, assisting with inventory.
• Regular cleaning duties around the store include vacuuming, dusting, cleaning mirrors and steaming clothing.
• Assisted with banking daily cash amounts.
• Assist with window displays for special promotions
• Maintain store and stock in impeccable condition.
• Handle the cash register including all cash and credit sales plus refunds and exchanges.
Major Achievement: Increased store sales by 20% and exceeded monthly sales target by 10%
BTC GROUP INTERNATIONAL Position: Salesman / Customer Service
Dubai, UAE (February 2009 - September 2011)
Duties and Responsibilities:
• Provide excellent customer care service before and after sales to ensure customer satisfaction
• Monitor movement of stocks in the shop to determine fast moving and slow moving items and prepare stock requisition accordingly
• Take charge in arranging the stocks properly.
• Prepare inventory reports for the stocks
• Create and prepare appropriate design for items to be done on the mannequins
• Perform higher-level cash register functions..
• Uphold and support a SAFE work environment.
Major Achievement: Increased store sales by 15% and exceeded monthly sales target by 10%
AL BANAN TRADING Position: Head Cashier / Customer Service
Al Quoz Dubai UAE (10 May 2006 - 10 September 2008)
Duties and Responsibilites:
• Overall in charge for operation of all cash register and machine for credit cards.
• Perform higher-level cash register functions.
• Take charge in the proper and safe closing of the company premises and see to it that all machines and computers are properly shutdown
• Supervises and assist other cashiers with reconciling and balancing the cash register summary with the cash on hand.
• Conducts orientation and training for new Cashiers.
• Collect and account turned-in Cash daily.
• Prepares cash and credit summary report.
• Provide excellent customer care service before and after sales
• Act as liaison between management and customers.
• Rectify guest complaints and issues with professionalism.
• Uphold and support a SAFE work environment.
Major Achievement: Reduced daily sales loss due to strict supervision on the proper operation and handling of cash register and credit card machine by 85%
HOMS AL KABEER HOTEL Position: Cashier
Syria (April 2004 - March 2006)
• Perform day-to-day operations of the restaurant which include: Operating the cash register.
• Perform higher-level cash register functions.
• Collect and accounts turned-in Cash daily.
• Prepares cash report.
• Perform closing of the restaurant and assisting other cashiers with closing down till solving problems: counting money and store security.
• Dedicated to supporting a SAFE work environment.
Major Achievement: Sales and Cash turned-in are reported accurately
MARMARITA CASTLE/HOTEL Position: Customer Service
Syria (May 2002 - April 2003)
Duties and Responsibilities: • Provide excellent customer care service to ensure optimum customer satisfaction
• Provide information and assistance to the customer/guest.
• Act as liaison between management and customers.
• Perform other value added services as the need arises.
Major Achievement: Contributed to the positive review of the Hotel by satisfied
Customers/Guest.
Vocational 2002-2005 Homs, Syria HOTEL & HEALTH