Quality Assurance Officer
Rawabi Electric Co.
Total des années d'expérience :20 years, 6 Mois
• Established and continuously enhanced Quality Management System (QMS) procedures, ensuring adherence to ISO 9001:2015 and ISO 45001:2018 standards.
• Coordinated seamlessly with certifying bodies for certifications and audits, reinforcing the companys dedication to quality excellence.
• Introduced a digital platform - the Documents Change request system in SharePoint, resulting in a significant reduction in paper consumption.
• Led the successful implementation of Microsoft Dynamics ERP for managing Non Conformance Reports (NCR) in the QC system.
• Actively participated in the accreditation process for ISO 9001/45001/14001, leading to the company in the RH Group achieving ISO 14001 certification alongside ISO 9001 and 45001.
• Handled SAUDI ARAMCO and customer prequalification audits with meticulous documentation and Non-Conformance Report (NCR) closure.
• Achieved a milestone of zero non-conformances for five consecutive years in external audits, demonstrating unwavering commitment to quality standards.
• Initiated and managed the Supplier Annual Audit Program, conducting thorough assessments and implementing supplier selection and evaluation processes.
• Led transparent Management Review Meetings, reporting on Quality Management System performance to top management.
• Identified areas for process improvement, implementing corrective and preventive actions to foster continuous improvement.
• Played a key role in successful customer prequalification audits, enhancing overall business processes and revenue generation.
• Managed and directed the Quality Control team, overseeing inspection and test assignments in close coordination with management.
• Developed and executed an annual Quality Management System (QMS) training plan, ensuring team members proficiency and continuous improvement.
• Monitored Procurement Quality Control performance, ensuring high-quality standards and timely delivery, contributing to procurement success.
• Set up and meticulously monitored organizational Quality Objectives (KPIs), driving data-driven approaches for continuous enhancements.
• Spearheaded the preparation and modification of QMS documentation, ensuring compliance with industry standards and best practices.
• Executed the implementation of the IECEx Quality Management System, showcasing commitment to international standards.
• Coordinated with third-party entities for system certification, facilitating a seamless certification process.
• Ensured compliance of Quality Control processes, meticulously checking Inspection and Test Plans (ITP), Factory Acceptance Tests (FAT), and submission of QC documents.
Management Representative, Rawabi Electric Co. Dammam (KSA)
(July 2011 - Nov 2023) - Low, medium voltage power distribution system, automation, sheet metal fabrication, surface treatments.
• Spearheaded the establishment and continuous enhancement of Quality Management System (QMS) procedures, ensuring compliance with ISO 9001:2015 and Supported business for HSE certifications.
• Orchestrated seamless coordination with certifying bodies for certifications and audits, reinforcing the companys commitment to quality excellence.
• Pioneered the introduction of a digital platform - Documents Change request system in SharePoint, resulting in a substantial reduction in paper consumption.
• Played a pivotal role in the successful implementation of Microsoft Dynamics ERP for managing Non-Conformance Reports (NCR) in the QC system.
• Active participant in the accreditation process for ISO 9001/45001/ 14001, resulting in the first company in the RH Group being certified for ISO 14001, alongside ISO 9001 and 45001.
• Demonstrated expertise in handling SAUDI ARAMCO and customer prequalification audits, ensuring meticulous documentation and Schedule Q review, Non-Conformance Report (NCR) closure.
• Achieved an exemplary milestone ofzero non-conformances for five consecutive years in external audits, showcasing an unwavering commitment to quality standards.
• Initiated and managed the Supplier Annual Audit Program, conducting thorough assessments and implementing supplier selection and evaluation processes.
• Led Management Review Meetings, ensuring transparent reporting on the
performance of the Quality Management System to top management.
• Proactively identified areas for process improvement, implementing corrective and preventive actions and fostering a culture of continuous improvement.
• Played a pivotal role in achieving successful customer prequalification audits, contributing to the overall business processes and revenue generation.
• Leadership in Quality Control Team Management: Manage and direct the Quality Control team, overseeing fulfillment of business requirements.
• Strategic QMS Training Execution: Develop and execute an annual Quality Management System (QMS) training plan, fostering a culture of continuous awareness for team members to have necessary skills and knowledge.
QA & Deputy Management Representative, Godrej & Boyce Co. Ltd., Vikhroli, Mumbai (INDIA)-
(Nov 2010 - Apr 2011)
• Product Non-Conformance Meetings: Conducted daily meetings to analyze and address product non-conformance issues, demonstrating a commitment to quality standards.
• Vendor Evaluation and Management: Evaluated vendors, developed Quality Management System (QMS), and monitored performance,
enhancing overall supplier quality and reliability.
• Internal Audits: Scheduled and conducted internal audits to ensure strict
adherence to ISO 9100 system requirements, fostering a culture of continuous improvement.
• Root Cause Analysis and CAPA: Actively participated in root cause analysis discussions, identifying areas for improvement and suggesting corrective and preventive actions.
• Quality System Development: Contributed to the development of the Quality Management System, laying the foundation for robust quality processes within the organization.
• Process Improvement Initiatives: Initiated and implemented process improvement initiatives, addressing identified areas for enhancement in the quality management framework.
• Quality Reporting: Provided regular quality reports, offering insights into performance metrics and recommending strategies forfurther improvement.
• Collaborative Stakeholder Engagement: Collaborated with stakeholders to address quality issues and ensure a shared commitment to maintaining high-quality standards.
• Documentation Compliance: Ensured documentation compliance with quality standards, supporting the successful completion of internal and external audits.
• Addressed quality issues in the production of crankshaft, connecting rod, and camshaft lines for diesel engines.
• Conducted audits and implemented Corrective and Preventive Actions (CAPA), enhancing product quality.
• Applied Poka Yoke methodology to analyze defects, reducing errors in the manufacturing process.
• Ensured strict compliance with ISO/TS 16949 system requirements, contributing to the companys quality objectives.
• Led review meetings, providing strategic insights and suggestions for improvement.
• Managed supplier Production Part Approval Process (PPAP), conducted onsite evaluations, and supervised pilot lot runs.
• Established common inspection methods, thereby enhancing efficiency in the supplier quality process.
• Analyzed supplier Parts per Million (PPM) and ensured timely implementation of Corrective and Preventive Actions (CAPA).
• Conducted audits for process and systems improvement, aligning with industry best practices.
• Organized supplier training programs, enhancing the capabilities of the supplier base.
• Managed supplier Production Part Approval Process (PPAP), onsite evaluations, and pilot lot runs.
• Established common inspection methods, improving efficiency in the supplier quality process.
• Analyzed supplier Parts per Million (PPM) and ensured the timely implementation of Corrective and Preventive Actions (CAPA).
• Conducted audits for process and systems improvement, aligning with industry best practices.
• Organized supplier training programs, enhancing the capabilities of the supplier bases ISO /TS 16949
(QA/QC & Vendor Devt), MAC Steel Pvt. Ltd., Ambad, Nasik (INDIA)
(Apr 2003 - Oct 2006) -
• Conducted supplier audits, effectively managing quality issues and ensuring supplier compliance.
• Successfully achieved ISO/TS 16949 certification for the company in the first attempt, showcasing a commitment to quality standards.
• Resolved in-house and customer quality issues, contributing to customer satisfaction and retention.
• Maintained stringent documentation and system requirements, achieving zero non-conformances in successive external audits.
70/100
Bachelor in Production / Industrial Engineering