SERVICE MANAGER
TRIUMPH Auto Pvt Ltd
Total years of experience :1 years, 11 Months
Worked as Service Manager for the first HYUNDAI global dealership in INDIA. Planning and making action plans to enhance service load & revenue, keeping close monitoring of action plans. Direct handling the Customer Care Department. Monitoring of Customer Complaints. Daily DSI & PSF review. All type of communication with the manufacturer (HYUNDAI) company. Daily meet with service advisers, supervisors & technicians. Keeping ground level communication with the team and motivating them accordingly to achieve the targets & employee satisfaction. Direct reporting to our MD.
Done my B E Mechanical from Ghousia College Of Engg from 1995 batch & completed my course in given 4 years in 1999 securing 58% marks.