Yousef Amer, Traffic Officer

Yousef Amer

Traffic Officer

Egyptair

Location
Egypt - Cairo
Education
Bachelor's degree, دراسات سياحية لغات-Bachelor of Tourism Studies Languages
Experience
0 years, 9 Months

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Work Experience

Total years of experience :0 years, 9 Months

Traffic Officer at Egyptair
  • Egypt - Cairo
  • October 2022 to February 2023

( Internship Certificate )
Key responsibilities:
In the General Administration of Terminals - With an Excellent grade Practical training was carried out in the departure and arrival halls Passenger service from the moment they enter the airport until take-off Acceptance and transfer of passengers and luggage Dealing with all nationalities from all countries Detection of fraudulent visas
new skills. Adds value to any organization in need of great collaboration,
Calculating the weight and balance of the aircraft Transit passengers service Inspecting and following up on luggage that did not arrive on the plane
interpersonal and multitasking abilities. Meets tight deadlines.

Front Office Receptionist at Grand Nile Tower , Luxury 5 Star Hotel in Cairo
  • Egypt - Cairo
  • July 2021 to October 2021

(Internships)
Key responsibilities:
Managed customer reservations and provided accurate information about the
hotel’s services and amenities
Managed the hotel’s front desk responsibilities and ensured that all tasks were
completed in a timely manner
Demonstrated knowledge of hotel policies and procedures to all guests
Processed payments accurately and efficiently and managed the hotel’s cash
register operations
Ensured the hotel’s lobby was clean and inviting at all times
Maintained a friendly and welcoming environment for all staff, guests & visitors
Consistently met and exceeded customer service expectations, resulting in an
increase in customer loyalty

Education

Bachelor's degree, دراسات سياحية لغات-Bachelor of Tourism Studies Languages
  • at جامعة حلوان
  • August 2023

كلية سياحة وفنادق ، جامعة حلوان قسم دراسات سياحية لغات University degree: Bachelor of Tourism Studies Languages - Faculty of Tourism and Hotels , Helwan University

High school or equivalent, مدرسة المستقبل 10 للغات
  • at Future 10 Language School
  • August 2018

Future 10 Language School High school Graduated Class of 2018. Honor Roll Student Council President Debate Team Vice President

Specialties & Skills

Medical Tourism
Sustainable Tourism
Ecotourism
Tourism
السياحة
ADOBE PHOTOSHOP
ADAPTABILITY
CASH REGISTER
CREATIVITY
DIGITAL MARKETING
ENVIRONMENT MANAGEMENT
MICROSOFT EXCEL
MICROSOFT WORD
NEGOTIATION
OPERATIONS
Microsoft Office
Opera Hotels
Amadeus

Languages

Arabic
Native Speaker
English
Expert
German
Beginner

Training and Certifications

Occupational Safety and Health at “BUE” (Certificate)
Date Attended:
February 2024
Egyptian Karate Federation, Black Belt Certificate 1 Dan (Certificate)
Date Attended:
January 2015

Hobbies

  • Archery
    Egyptian Karate Federation 2015 , Black Belt Certificate 1 Dan