SPECIALIST
MOHAMED HILAL GROUP
Total years of experience :10 years, 7 Months
Familiarizing with the company's mission, vision, and goals. Working closely
with sales and marketing staff to conceptualize marketing campaigns and strategies.
• Educating customers, retailers, and distributors about our products.
• Creating website and social media content in order to drive brand awareness and
attract new customers.
• Building rapport with customers and vendors. Monitoring customer feedback and
escalating complaints to the marketing department.
• Tracking customer preferences, metrics, and media campaigns.
• Representing the company at product launches, events, and trade shows.
• Brainstorming ideas and participating in training and workshops.
• Maintaining a positive image of the brand at all times.
Engaged with customers in a sincere and friendly manner.
• Contributed to team success by exceeding team sales goals by 100%.
• Completed all cleaning, stocking and organizing tasks in assigned sales area.
• Wrote sales slips and sales contracts. Built relationships with customers to
increase likelihood of repeat business.
• Greeted customers in a timely fashion while quickly determining their needs.
• Built relationships with customers and the community to promote long-term
business growth.
Greeting customers who enter the shop.
• Be involved in stock control and management.
• Assisting shoppers to find the goods and products they are looking for.
• Being responsible for processing cash and card payments.
• Stocking shelves with merchandise.
• Answering queries from customers.
• Reporting discrepancies and problems to the supervisor.
• Giving advice and guidance on product selection to customers.
• Balancing cash registers with receipts.
• Dealing with customer refunds.
• Keeping the store tidy and clean, this includes hovering and mopping.
Assisted customers with making the best buying decision for their buying needs.
• Recommended products based on customer needs and desires, answered
questions regarding products.
• Maintained a knowledge of sales, promotions, store policies, and security
practices.
• Prepared sales slips and contracts, arranged delivery and facilitated special
requests and orders.
• Sold ancillary products such as insurance and service contracts, arranged
financing options for customers.
• Provided knowledgeable, honest, and superior customer service.
• With good
Interpersonal
Relationship skills and
Always motivated to
Learn
• Stability, focus, and
Ability to quickly
Assess/adapt to new
Situations.
Trained six months Telemarketing
