ELAICAH MAE MAGBAGAY, Guest Relation Executive

ELAICAH MAE MAGBAGAY

Guest Relation Executive

Howard Johnson Hotel

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, Science Tourism Management
الخبرات
7 years, 4 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :7 years, 4 أشهر

Guest Relation Executive في Howard Johnson Hotel
  • الإمارات العربية المتحدة
  • أشغل هذه الوظيفة منذ فبراير 2017

Welcome guests during check-in and giving a found farewell to guest while checkout
 Offering the Wyndham Membership as we our Hotel is under of Wyndham Group of Hotel
 Overseeing VIP guests, arrivals and departures.
 Checking the rooms that ready to release in that day and the hotel surroundings including staff grooming and hygiene standards
 Coordinating and multi- tasking job duties in a busy environment.
 Doing Check-in and checkout with IDS system
 Able to work morning, evening, weekend and organizational

Human Resource Coordinator في Howard Johnson Hotel
  • الإمارات العربية المتحدة
  • فبراير 2015 إلى يناير 2015

Hired employees and initiated the new hire paperwork process.
 Conducted exit interviews and verified that employment termination paperwork was completed.
 Explained all of the Human resources policies, procedures, laws, standards and regulations to each employee.
 Handled under staffing, disputes, terminating employees and administering disciplinary procedures.
 Doing Tourist, Long term and Short term visas for the in-house guest of the Hotel.
 Addressed all employee harassment allegations, work complaints and other concerns.
 Leaves and attendance Management. Preparation of full and final end of service settlement for employees as per UAE law.
 Maintenance & Calculation of annual leave, emergency leave, sick leaves etc.
 Prepare and operates payroll system and process through the use of Wages Protection System (WPS) as per Ministry of Labor
(MOL) standard requirements and distribute to designated Accountants for payments and bank transfer processes.

الخلفية التعليمية

بكالوريوس, Science Tourism Management
  • في Lyceum of Alabang
  • يناير 2012

courses: IATA Foundation Travel&Tourism Program in UAE – Philippine Institute 2017  Fire Safety Training in Dubai Civil Defence – Al Salama Dubai 2017

Specialties & Skills

APPROACH
COMPUTER SKILLS
HUMAN RESOURCES
MICROSOFT OFFICE
MINISTRY OF DEFENCE
MULTI-TASKING
ORGANIZATIONAL SKILLS