key account manager
Alissar Flowers
مجموع سنوات الخبرة :32 years, 2 أشهر
Currently Key account manager working in 5 * hotels in the middle east. Managing a team of florist providing the service of sales and designs to hotels. Looking after a budget and P and L responsible for large accounts, developing relationships and managing new business. Making sure each unit is profit lead. coaching and developing the team. Managing GM's in hotels and developing their knowledge.
Managed all the due diligence
Agreed and negotiated product listings
Managed staff, all training needs and requirements
Reinvested back into the business to develop new trade and new direction
Introduced new marketing and quarterly business plans to develop the current trade and look at new avenues of revenue building
Managed costs and expenditure in line with budget
Set up new budgets and managed all finances with company accountants
Set up weekly and monthly reporting systems and procedures
Manage an areas P+L made up of 32 leased licensed premises
Responsible for the due diligence in the estate
Develop the food opportunities
Manage and train incoming new tenants
Drive best lines of profitability in each outlet
Develop all tenants training requirements
Identify areas of opportunity on enhanced sales via retrospective discounts from 3rd party suppliers.
Create value in the estate
Maximize Unit contribution in all income streams
Negotiate best lease for the contract partner, lessee, rent and discount values
Drive profitability in units - business sustainability, marketing, support
Retail Consultant - develop vision and brand share/margin
Manage Compliance - training, license, health and safety, Brulines
Develop and implementation of account plans for key groups in the area
Ensure the effective ongoing management of loan estate to deliver the required rates of return and levels of other income
Identify opportunities for new business
Develop the share of both volume and value of key brands within the customer base
Achieve planned margin and distribution targets
Manage extensive customer account business and relationships with key people
Develop and manage customers understanding of key retail concepts including space planning, category management and concept development