Nora Tokoeva, Sales Executive

Nora Tokoeva

Sales Executive

Archa Hotels & Resorts 5*

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Diploma
Experience
16 years, 5 Months

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Work Experience

Total years of experience :16 years, 5 Months

Sales Executive at Archa Hotels & Resorts 5*
  • Kyrgyzstan
  • August 2016 to February 2019

Main Responsibilities:
- Lead generation
- Network
- Cold Call
- Conduct weekly offsite visits to new potential clients
- Prospect new business
- Client retention development & acquisition
- Finding and uncovering new business as well as building solid relationships for future business.

Main Accomplishments:
- YTD total revenue increase of 24 % vs prior year and GOP increase of 49 % vs prior year on YTD for 2017 (2016 vs 2017)
- Input meeting space in Delphi for tentative groups.
- Contract negotiations.
- Renovated all lost relationships and built solid relationships with clients to ensure future business
- Worked closely with conference services to fully inform them of contractual obligations.

Real Model Intl. UAE, Dubai at Real Model Intl
  • United Arab Emirates - Dubai
  • January 2015 to August 2016

January 2014 - August 2016
Main Responsibilities:
- Assisting the Owner/President of the company with operations, HR and Financial tasks.
- Implement Payment management (accounts payable & receivable) system.
- Organizing the logistic and attendance at trade shows City Scape Dubai and Abu Dhabi, Europe, USA, Morocco & Shanghai.
- Identify new business opportunities based on market conditions and internal

Main Accomplishments:
- Developed and implement Management Procedures via set up of new CRM Pangea system
- Implement Payment management (accounts payable & receivable) system.
- Contributed and coordinated schedules implementation with the architects, in house graphic designers, editors and model makers.
- Cooperated with suppliers and vendors for a quality, row and primary products delivered on time.
- Assisting to manage existing/new relations to our exclusive clients like DAMAC, MZ Architect, Bloom, MAG Property Majid Al Futaim, EMAAR Etc.
- Arranged attendance for our clients the exhibitions like City Scape Dubai, Abu Dhabi, MAPIC, MIPIM and LPS Shanghai 2016-2018.
- Coordinated and assisted the developers, architects, in house graphic designers in GCC, Europe, USA and Africa.

Channel Sales Manager at Sponehuset Hotel
  • Norway
  • April 2010 to June 2015

Main Responsibilities:
- Prospect and Develop New Accounts
- Maintain professional plan for correspondence and follow up
- Perform daily prospecting tasks to gain new business
- Promote awareness to Corporate market and travel to the respective regions
- Provide presentations and personal calls
- Conduct weekly site tours on property to meeting planners and decision makers

Main Accomplishments:
- Conducted strong relationship with providing services to key clients like LUKOIL, GAZPROM, ROSNEFT, ConocoPhillips, ExxonMobil etc.
- Prepare company contracts for the hotel in accordance with current business and pricing conditions
- Worked within current business strategies and recognizing potential opportunities
- Communicated accurate information on in-house groups to help hotel associates effectively service their needs. Participate in departmental sales meetings, relevant operational meetings and pre-cons.
- Working continually improving customer service by integrating obtained feedback and personal judgment into action plans.

Assistant Sales Manager - Corporate at Archa Hotel 4*
  • Kyrgyzstan
  • February 2005 to June 2015

Main Responsibilities:
- Provide sales and administrative support involving efficient handling of top and confidential contracts/agreements
- Prepared proposals, agreements, room block/ catering contracts, and sales reports.
- Attended network and promotional events to develop and maintain contact with existing and potential clients
- Conduct sales files, Banquet Event Orders to proper departments to ensure a great stay/meeting/ event / for Hotel guests and clients

Main Accomplishments:
- Manage existing client account list - frequent contact, work with marketing to create advertising and marketing proposals, sales presentations, etc
- Exceed volume sales & performance based goals while working independently for 42% to a prior year
- Perform weekly sales calls within the regions, targeting clients and subsequently develop the client database
- Assisting with any complaints and quality failures related to his/her accounts to solve the problems at the source.

Sales Manager & Coordinator at Lulu Hotel 3*
  • Kyrgyzstan
  • October 2002 to January 2005

Be a visible face of the Restaurant & build rapport & manage relationship with all guests to generate warmth & personalization with elegance having a lasting impact. Greeting and escorting the guests to their tables, handling reservations, providing accurate information to the Guest concerning the restaurant, its products and services, recording the daily sales and cover count report and total drinks sold of the restaurant, prepare buffet place card Provide a memorable dining experience to all guests to maintain, create and ensure repeat Guests thereby increasing organizational profitability

Education

Bachelor's degree, Diploma
  • at Kyrgyz State University
  • June 2002

Economics, managment in industry, accounting, HR.

Specialties & Skills

Hotel Management
Ad Sales
Management
Marketing
Cooking
ACCOUNTING
INCREASE
OFFICE ADMINISTRATIVE
RECRUITING
SELLING OF
Communication

Languages

Arabic
Beginner
English
Expert
Norwegian
Intermediate
Russian
Native Speaker
English
Expert

Training and Certifications

Economics (Training)
Training Institute:
MBA Academy EdNet, CARANA, USAID
Date Attended:
August 1998
Book keeping and accounting (Training)
Training Institute:
Kyrgyz National statistic committee
Date Attended:
February 2002

Hobbies

  • CrossFit, Strenth, swimming, cycling.
    Hard working, extroverted, bonds well in a team as well as on my own, I will always ensure to put 100% ambition, professionalism and dedication into every aspect of the industry and life in general in order to progress and therefore succeed.