Eleanor Castillo Rosal

Greet the customer
Engaged them by asking open question.
Recommending the products according to their needs.
Adding the sale by recommending other products that may need.
Thanking them and come back again.

Engaged the customer to participate on the competition.
Giving away samples.
Discuss with the customer the benefits of Aptamil Jr. milk

Engage customer
Do the sampling

Greet the customer.
Engaged them by asking open question.
Recommending products according to thier needs.
Adding sales by recommending other products that may need.
Thanking them and to come back again.

Promote and sell Palmers product to customers who walk - in.
Extend extensive beauty products knowledge to customers.
Attend and respond to customers queries on Palmers beauty products to enhance sales.
Explaining how the products work and demonstrating how to use the product.

Flexible in transferring one outlet/store to another. Outlets Assigned - Carrefour Shindagha, Carrefour MOE, Hyperpanda, Geant, Lulu Barsha, Choithram Safa and Al Maya.
Greet the customer.
Engaged the customer by asking what they are looking for or by asking how may I help.
Establishing the needs of the customer by asking open question to know exactly what the customers need.
Analyze the needs of the customer to know what products should recommend.
Recommending the Unilever products, explain the benefits, where they can use and how to use and do add on sale by means of recommending different products that they dont have yet in their trolley.
Achieving the given target by converting the customer to buy Unilever products instead of buying the competitor products.
Ability to distinguish the different kind of customers to know how to approach them.
Sending report like sales report, customer’s feedback, competitor, out of stock, store concern and the fast and slow moving products.
Demonstration on the product to show that the product we are selling is really effective and has good quality compared to other competitor.

Develop and implement product knowledge, customer service levels, selling skills, merchandise presentation skills with staff in their section.
Maintains communication with the staff and motivates them to achieve target sales and profits by becoming a good example.
Responsible in visual merchandising and merchandising the store.
Handling cash and responsible with the petty cash.
Consolidating, receiving and arranging stocks.
Maintain an up-to-date database of customers visiting the store.
Communicate to the customers the information on special offers/ sales promotion events.
Monitoring which item are moving and which are not.
Arranging the schedule.

Responsible for maximizing retail sales within a selected section/brand of the retail showroom by means of managing, controlling and developing Sales Assistants.
Sell merchandise, assist customers with trial rooms and discuss product promotions.
Co-ordinates and assist staff to restock fixtures and maintains merchandising and visual display standards.
Performs and important job role as a junior manager to ensure section/brand success within the retail showroom.
Handling cash in the absence of the cashier.

Answer a multi-line switchboard quickly (ideally within 3 ring cycles) and direct calls to their destination without delay & in a friendly, professional & efficient manner
Greet all visitors, vendors and guests. 
Redirect telephone calls - take messages - Book meeting rooms.
Dealing with all incoming and outgoing post - arrange couriers
Assist with various administrative duties, including typing, data entry, correspondence, copying, faxing, mailings, filing, record keeping, etc.
Order and maintain relevant office supplies for effectiveness of personal duties.
Establish and maintain effective working relationships with co-workers, supervisors and the general public.

Responsible for the cash float and change of the cashier.
Responsible of the petty cash and summarize the expenses at the end of the month.
Summarize all the sales at the end of the day.
Answering telephone calls.