Elena Michael

2012 -Present COLUMBIA HOTELS & RESORT, LIMASSOL, CYPRUS
Area Sales Manager
• Managing and coordinating monthly and annual sales strategies and plans
• Developing sales campaigns, offers and promotions
• Meeting with the rate committee to discuss group rates, tour
operators rates, local rates, contracts, special offers and packages
• Preparing group quotation and singing tour operator contracts and marketing activities
• Analysing and evaluating the effectiveness of sales, costs and results
• Coordinating sales activities with Russian and UK representatives
• Analysing groups and Tour Operators performance
• Monitoring the web based companies rates and availability
• Checking and correcting brochures and web presentation
• Monitor the level of sales of the Hotels websites
• Representing the Hotels at various trade exhibitions, meetings and workshops
• Promoting positive relations with partners
• SEO - Hotels Websites

2006 - 2012 Z & X GROUP, PAPHOS, CYPRUS
Marketing and Customer Relations Manager
• Directed and coordinated company sales and marketing functions
• Developed and coordinated sales selling methodology
• Directed the company marketing function to identify and developed
new customers for products and services
• Analysed and evaluated the effectiveness of sales, methods, costs and results
• Program implementation controller
• ISO systems -management representative
• Promoted positive relations with partners
• Planned and coordinated public affairs
• Represent the company at various community and/or business
meetings and exhibitions to promote the company
• Active member of Cyprus Spa Association
• HR responsibilities for staff evaluation and motivation

2002 - 2003 LEPTOS CALYPSO HOTELS, PAPHOS, CYPRUS
Accounts Assistant
• Prepared profit and loss statements, monthly closing, cost and accounting reports
• Monitored and reviewed accounting and related systems

2000 - 2002 SALAMIS TOURS, PAPHOS, CYPRUS
Accounts Assistant
• Monitored and reviewed accounting and related system reports
• Prepared and reviewed budget, revenue, expenses, invoices and other accounting documents
• Prepared profit and loss statements, monthly closing and cost
accounting reports