Elena Ho, Human Resources Assistant to Director

Elena Ho

Human Resources Assistant to Director

Harris Pye Engineering

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, Economics / Managment
Expérience
21 years, 1 Mois

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Expériences professionnelles

Total des années d'expérience :21 years, 1 Mois

Human Resources Assistant to Director à Harris Pye Engineering
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis avril 2012

Recruitment
Administration
Dealing with important clients to assure well being of employees
Set up new policy and procedure
Issuing contracts and offer letters
Implementing new forms and job descriptions

Guest service officer sales and services à Etihad airways
  • Émirats Arabes Unis - Abu Dhabi
  • février 2005 à avril 2012

Transfer desk in charge(acting)
-Supervisor check in counter
Assist all incoming guests
Issue visas, hotel & food vouchers to the transit passengers
Maintain a smooth flow of traffic at the Check in counters on flight departures
Translation of languages (Spanish, Italian and French) for handling agents to overcome communication barriers
Assuring smooth Dressing (fueling, cleaning, catering) of the aircraft before the crew reaches their positions
Striving to keep the goal of On-Time departure of each flight.

Guest Relation à Sharaton Resort and Towers
  • Émirats Arabes Unis - Abu Dhabi
  • avril 2003 à janvier 2005

Front desk
-V.I.P. floor
Verifying paper work of incoming hotel guest
Inspecting and verifying conditions of VIP rooms and lounges
Maintaining good knowledge of room budget
Maintaining a high level of product knowledge
Awareness of all activities / events operating within the hotel in order to promote the product and maximize sales
Dealing with guest complaints promptly, efficiently, and professionally
Building good relations with group’s team leaders and travel agents to promote Sheraton, Starwood properties and outlets
Checking in/checking out the guest according to hotel standards
Handling cash, foreign currency, accept credit cards, paid out and rebates
Answering telephones, route calls, take messages and provide general information

Éducation

Baccalauréat, Economics / Managment
  • à "Spiru Haret" University
  • juillet 2015
Etudes secondaires ou équivalent,
  • à Constantin Brancoveanu
  • août 2000

Specialties & Skills

Team Leadership
Team Management
Guest Service
Human Resources
Recruitment
-Excellent social skills ( Contacts, Team player)

Langues

Anglais
Expert
Roumain
Expert
Espagnol
Débutant