Elfatih Saeed, Senior Customer Service Engineer - Team Leader

Elfatih Saeed

Senior Customer Service Engineer - Team Leader

International Turnkey Systems

البلد
السودان - الخرطوم
التعليم
ماجستير, Msc Computer Scinces
الخبرات
20 years, 4 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :20 years, 4 أشهر

Senior Customer Service Engineer - Team Leader في International Turnkey Systems
  • السودان - الخرطوم
  • أشغل هذه الوظيفة منذ مايو 2006

- Team leading for infrastructure support team
- Implementation and administration of databases and application servers for BSS (in a RAC environment), data warehouse solution, BI solution, reporting solution and web services applications.
- Capacity planning for Data Center.
- Provide first line support for infrastructure.

Database administrator and systems developer في Export Develpment Bank Sudan
  • السودان - الخرطوم
  • أبريل 2004 إلى أبريل 2006

Worked in the IT department as a database administrator and systems developer for deferent banking applications and solutions
Responsibilities:
 Implementations, administration, upgrade and support the core banking system (in a replication environment).
 Administration and development of Mobile Banking application.
 Develop systems to support internal bank operations.

Systems developer في Datanet
  • السودان - الخرطوم
  • يناير 2004 إلى مارس 2004

Worked as systems developer for different kind of business applications. I designed and developed and implemented different types of systems for different business needs.

الخلفية التعليمية

ماجستير, Msc Computer Scinces
  • في University of Khartoum
  • يوليو 2008
بكالوريوس, Bsc Computer Scinses
  • في University of Khartoum
  • ديسمبر 2003

Specialties & Skills

Software Engineering
Database Administration
Systems Analysis
Software Design
Integrations
Leadership
systems analysis and software engineering
Planning and Organizing
Communication
database administration
Customer Focus
Systems/Database Integration

اللغات

العربية
متمرّس
الانجليزية
متمرّس

التدريب و الشهادات

ITIL V3 Foundation (تدريب)
معهد التدريب:
Self Study
تاريخ الدورة:
June 2010
BUSINESS ANALYSIS CBAP ® Certification Prep. Course (تدريب)
معهد التدريب:
Sudanese Centre for Engineering & Environmental Studies
تاريخ الدورة:
October 2011
(تدريب)
Oracle database administartion (تدريب)
معهد التدريب:
Oracle Egypt
تاريخ الدورة:
May 2009
Oracle database administartion (تدريب)
معهد التدريب:
Oracle Egypt
تاريخ الدورة:
March 2005

الهوايات

  • Reading
  • swimming